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THE SIEMON COMPANY is looking for employees for positions:
customer service representative
customer service representative
field engineer
Working hours
full-time
Language
english
german
Responsibility
individual responsibility for specific customer accounts
supporting other team members’ accounts as required
entering and maintaining customer orders efficiently and accurately and proactively communicating status both internally and to customers
updating and maintaining accurate filing of customer accounts, including all relevant paperwork
maintaining a thorough knowledge of customer accounts and Siemon product lines and capabilities
developing and maintaining strong and effective business relationships with Sales, and current and prospective customer, by providing remote support through telephone and written communication
responsibility for receiving, logging and following up customer complaints through the Continuous Improvement process in order to implement positive changes in the business
Requirements
educated to A level standard or equivalent, with relevant degree in business/commerce preferred
previous experience in a customer service role, preferably international
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