THE SAFEGUARDING COMPANY  Salary

UNIT 2 TALBOT GREEN BUSINESS PARK HEOL Y TWYN TALBOT GREEN CF72 9FG
TIN: 09075059

THE SAFEGUARDING COMPANY
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Earnings on positions in THE SAFEGUARDING COMPANY

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THE SAFEGUARDING COMPANY is looking for employees for positions:

3rd line support engineer

Working hours

  • full-time | Permanent

Requirements

  • demonstrable experience in a similar customer facing IT role, ideally a minimum of 2 years
  • ability to communicate effectively with a diverse range of customers
  • good understanding of SQL, Active Directory, PowerShell and RESTful API’s
  • basic understanding of programming would be desirable, also ofautomation, using Selenium Framework
  • ability to work independently and as part of a team
  • comprehensive problem-solving skills and attention to detail are essential
  • strong interpersonal skills including effective questioning and listening

Responsibility

  • react/manage/triage escalations from 1st line/2nd line and the Customer Relations Team