THE SADDLE BANK Salary

Rating of the company
based on 0 evaluations
2 reviews in total
  Peterborough
UNIT 8 PHORPRES CLOSE VISION PARK HAMPTON PETERBOROUGH PE7 8FZ ENGLAND
TIN: 11885181
  Wholesale & Retail Trade
Rating of the company
based on 0 evaluations
2 reviews in total

Earnings on positions in THE SADDLE BANK

THE SADDLE BANK is looking for employees for positions:

marketing executive

Working hours

  • full-time

Language

  • english

Salary

  • salary

Requirements

  • digital marketing: 3 years
  • marketing: 2 years

Responsibility

  • scheduling and managing social media posts
  • organising and attending photoshoots to ensure content is relevant
  • measuring key performance metrics and prepare reports on the performance of marketing campaigns

warehouse operative

Working hours

  • part-time

Responsibility

  • ensuring warehouse and office work areas are kept clean and clear
  • checking in stock against delivery notes
  • liasing with and working alongside Saddle Fitter to ensure saddles are fit for purpose

customer service manager

Requirements

  • ownership mentality takes responsibility, not shortcuts
  • warm, empathetic and emotionally stable
  • reliable, punctual and consistent
  • brand conscious and quality focused
  • proactive, solution oriented and continuously improving
  • high personal integrity and professionalism
  • senior customer service experience with responsibility for service outcomes even without line management
  • excellent communicator written and verbal

Contract type

  • full time

Responsibility

  • produce weekly and monthly reports for the General Manager covering
  • own all service KPIs including
  • identify recurring issues and lead root cause analysis
  • suggest and implement improvements in scripts, templates, SOPs and customer pathways
  • review trends and sentiment analysis
  • escalate only when situations fall outside documented policy such as legal situations, policy exceptions or high value disputes
  • complaints reduce, reviews increase and customer confidence grows

customer service advisor

Responsibility

  • helping with stock checks to keep our operations smooth

Earnings on positions in THE SADDLE BANK

Average salary in this position
Average salary in this position in the country
customer service advisor
2333 £
-12%
2062 £
customer service manager
2833 £
1%
2836 £

National average salary

2950 £

Average salary in this company

2583 £