THE RECRUITMENT GEEKS COMPANY  Salary

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THE RECRUITMENT GEEKS - AIRPORT BUSINESS CENTRE THORNBURY ROAD PLYMOUTH PL6 7PP UNITED KINGDOM
TIN: 13844069
 Human Resources
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THE RECRUITMENT GEEKS COMPANY

Earnings on positions in THE RECRUITMENT GEEKS COMPANY

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THE RECRUITMENT GEEKS COMPANY is looking for employees for positions:

service technician

  • service technician

Working hours

  • full-time | Permanent

Responsibility

  • experienced IT Technician able to provide comprehensive support service to the end customers within a Retail environment
  • receive, log, monitor and respond in a timely manner to Service Requests across three communication channels
  • escalate complex and high priority Service Records to both internal and external teams in line with agreed processes
  • provision of Technical support on Beanstore Till system and all related hardware, software, and data networks
  • key personal characteristics include reliability, flexibility, and willingness to contribute to a team working environment
  • follow-up on issue resolution via communication with front end customers, Provide a customer-centric interface for users of IT systems and external parties where applicable
  • ability to assess technical errors and determine a resolution process around till peripherals, i.e.: Till Printers,Scanners, PEDs
  • perform other ad-hoc duties as assigned by the IT Service Desk Team Leader and other senior members of staff within IT as required