THE Q2 SIGNATURE GROUP  Salary

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KENT INNOVATION CENTRE THANET REACH BUSINESS PARK MILLENNIUM WAY BROADSTAIRS CT10 2QQ ENGLAND
TIN: 11778883
 Human Resources
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THE Q2 SIGNATURE GROUP

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THE Q2 SIGNATURE GROUP is looking for employees for positions:

care co-ordinator

  • care co-ordinator
  • care coordinator
  • marketing manager
  • events coordinator

Working hours

  • full-time

Responsibility

  • carry out assessments with potential new customers and agree appropriate care package/s
  • monitor and maintain the electronic call monitoring system; emails and phone
  • ensure schedules and care packages are covered, ensuring hours and shift patterns are always correct
  • involvement in setting up of new packages including set up and co-ordination of introduction meetings, initial rotas etc
  • maintaining compliance, training and support of staff
  • provide operational support in relation to complaints, staff grievances and disciplinary issues where appropriate
  • ensure the care team have appropriate placements allocated and any gaps in schedules are filled with an appropriate carer as soon as possible
  • general oversight of the care delivery team, including managing availability or contractual changes, annual leave requests, other relevant HR issues and ensuring leavers are processed in line with company procedure

Requirements

  • minimum 1 year experience in a Care Co-ordinator role
  • NVQ Level 3 Health & Social Care or willingness to work towards this
  • if you are an experienced domiciliary Care Co-ordinator, then we want to talk to you
  • ability to problem solve
  • clear eye for detail
  • high team ethic
  • flexible
  • your goal will be to support the development of this partnership and deliver the highest standards and work ethic