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THE Q2 SIGNATURE GROUP is looking for employees for positions:
care co-ordinator
care co-ordinator
care coordinator
marketing manager
events coordinator
Working hours
full-time
Responsibility
carry out assessments with potential new customers and agree appropriate care package/s
monitor and maintain the electronic call monitoring system; emails and phone
ensure schedules and care packages are covered, ensuring hours and shift patterns are always correct
involvement in setting up of new packages including set up and co-ordination of introduction meetings, initial rotas etc
maintaining compliance, training and support of staff
provide operational support in relation to complaints, staff grievances and disciplinary issues where appropriate
ensure the care team have appropriate placements allocated and any gaps in schedules are filled with an appropriate carer as soon as possible
general oversight of the care delivery team, including managing availability or contractual changes, annual leave requests, other relevant HR issues and ensuring leavers are processed in line with company procedure
Requirements
minimum 1 year experience in a Care Co-ordinator role
NVQ Level 3 Health & Social Care or willingness to work towards this
if you are an experienced domiciliary Care Co-ordinator, then we want to talk to you
ability to problem solve
clear eye for detail
high team ethic
flexible
your goal will be to support the development of this partnership and deliver the highest standards and work ethic
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