THE PEOPLE'S ORCHESTRA Salary
TOWN HALL LODGE ROAD WEST BROMWICH B70 8DY
TIN: 09172138
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Earnings on positions in THE PEOPLE'S ORCHESTRA
THE PEOPLE'S ORCHESTRA is looking for employees for positions:
business administrator
Working hours
- full-time
Responsibility
- assist in ensuring all members have the best possible customer experience
- liaise with group leaders to ensure the accuracy of data
- compile and maintain a database of prospects, liaise with group leaders to ensure data held is correct and current
- maintain Spond app to manage the daily transitions of members and update the CRM accordingly
- communicate effectively with members in dealing with enquiries
- manage the charities CRM database, working with new and existing members to effectively collate, monitor, and evaluate data, and ensure effective communication with all participants
- manage the data collection and handling of all events and merchandise, liaise with stakeholders and membership as needed
- liaise between departments to ensure the effective tracking and monitoring of leads and prospects, ensuring smooth conversions and assisting recruitment targets
Requirements
- minimum of 3 years experience working with customer relationship management programs such as Salesforce
- A background in community engagement and/or development
- an enhanced DBS check will be required
- computer literate, including the full range of MS Office packages and experience managing databases
- experience of social media communication including Twitter, Facebook, Teams/Zoom
- knowledge and understanding of back to work practices, engagement, and application
- experience of delivering advice and support with the ability to interpret complex information in a simple format
- strong organisational and time management skills