operations manager
Responsibility
- key Tasks
- to lead, develop and manage the operations of the organisation in line with the agreed strategic direction
- the Operations Manager works closely with our Counselling Manager who oversees the Clinical
Show more +7 - monitor finances and produce monthly monitoring and management accounting reports for the Board of Trustees
- ensure all income and expenditure is controlled in line with finance policy and procedures
- 22. To carry out other duties that may reasonably be required in line with the operations management role
- develop and implement a business plan and annual budget for the service, in line with agreed objectives
- monitor client and team satisfaction with a view to promoting and improving the service; ensuring client and team complaints are investigated and dealt with appropriately
- 11. Use audit and evaluation systems to monitor the service and give appropriate feedback through regular and annual reporting
- 19. Ensure fire evacuation procedures are clear and communicated, that fire practices and alarm tests are completed as required
Requirements
- A team player who possesses warmth and acceptance
- can clearly demonstrate the charity’s values
- educated to A level standard or equivalent
Show more +20 - further qualification in a relevant area
- competency in use of Microsoft 365
- enhanced DBS check
- ability to use practice management software
- ability to work flexibly and to attend Board meetings
- experience of working in a senior administration role
- excellent verbal and written communication skills
- experience of organising, leading and motivating staff
- experience of assessing and negotiating service contracts
- excellent numeracy skills
- experience of developing and managing administration processes
- excellent interpersonal skills and high emotional intelligence
- excellent problem-solving skills and attention to detail
- experience of prioritising and managing a complex workload
- strong leadership and team management skills including delegation
- experience of governance within the charity sector
- strong negotiating skills
- experience of writing policies
- experience of fund-raising within the charitable sector
- experience of working in a counselling or psychotherapy environment
Salary in other companies in the position operations manager
| HANCOXREAD RECRUITMENT | 14800 £ | 11000 £ 14800 £ |
| IO ASSOCIATES | 14400 £ | 11000 £ 14800 £ |
| PUBLIC SECTOR RESOURCING | 14000 £ | 11000 £ 14800 £ |
| TECHNICHE GLOBAL | 12800 £ | 11000 £ 14800 £ |
| MCGREGOR BOYALL CONSULTING | 12583 £ | 11000 £ 14800 £ |
| HAYS RECRUITMENT SERVICES | 12000 £ | 11000 £ 14800 £ |
| SANDERSON RECRUITMENT PLC | 12000 £ | 11000 £ 14800 £ |
| BARCLAY SIMPSON EUROPE | 12000 £ | 11000 £ 14800 £ |
| EAMES CONSULTING | 11164 £ | 11000 £ 14800 £ |
| I3 RESOURCING | 11000 £ | 11000 £ 14800 £ |