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THE OAKS PARTNERSHIP LLP is looking for employees for positions:
receptionist / administrator
receptionist / administrator
Working hours
part-time
part-time | Permanent
Language
english
Salary
salary
Education
GCSE or equivalent
Requirements
a) An understanding, acceptance and adherence to the need for strict confidentiality
experience of working in a team. Understands the principles of accuracy, confidentiality and good customer service
able to commute reliably. Able to work extra hours on occasions when required or at short notice
self motivated with a positive outlook
experience ideally EMIS software or similar GP computing system knowledge, along with experience of internet and email use
b) An ability to use own judgement, resourcefulness, common sense, and local knowledge, to respond to patients enquiries and requests
high quality customer service
must be adept in use of MS Office, particularly Word
Responsibility
i) Open up premises at the start of day, set alarm to day function and make all necessary preparation to receive patients. ii) Secure premises at end of day, ensure the building is totally secured, internal lights off and alarm activated
iii) Monitor effectiveness of the system and report any problems or variations required
iv) Advise patients of relevant charges for private services, accept payment and issue receipts for same
ix) To open and stamp and direct daily mail. x) To contact patients to make appointments for chronic disease reviews/QOF/DES and enter relevant data onto the computer
iii) Ensure correspondence, reports and results etc. are given to be scanned into the patients computer medical record
i) Ensure that all consulting rooms are prepared in readiness for each consulting session, checking full range of forms and requirements and re-stocking as required
i) Receive and make calls as required. Divert calls and take messages as appropriate
to perform all other duties as might reasonably be asked in a doctor's surgery
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