THE NATIONAL FOOTBALL MUSEUM Salary
URBIS CATHEDRAL GARDENS MANCHESTER M4 3BG
TIN: 03070670
THE NATIONAL FOOTBALL MUSEUM Premium profile inactive Premium profile inactive
Earnings on positions in THE NATIONAL FOOTBALL MUSEUM
Estimated salary
£ 1760
Median salary at THE NATIONAL FOOTBALL MUSEUM
£ 1750 Lowest salary
£ 1871 The average salary
£ 2232 Highest salary
Do you believe that workers at THE NATIONAL FOOTBALL MUSEUM are paid fairly?
THE NATIONAL FOOTBALL MUSEUM is looking for employees for positions:
team leader
Working hours
- full-time | Permanent
Responsibility
- work as the senior member of front of house staff in Admissions
- supervising the work of Admissions Assistants, on a day to day basis including identifying training needs and monitoring performance
- influence and motivate the team to perform to their personal best, providing empathy, coaching and feedback to drive high performance
- actively engage with visitors and respond to enquiries in a professional and service led manner
- promote innovation amongst the team to maximise sales and generating income to meet Key Performance Indicators
- to monitor admissions processes, ensuring all visitors are processed in accordance with agreed procedures and to contribute to the admissions processes and policies within the Admissions team
- to support the management of all aspects of the admissions process, ensuring all visitors are processed in a timely, efficient, and transparent manner
- ensure a consistent delivery of excellent customer service to all visitors, acting as the visitor champion and role model displaying engaging, enthusiastic expert behaviours and professionalism always
Requirements
- admissions / Reception experience
- experience in a customer service environment
- experience of working in a team leader or supervisory role, opening and closing
- cash handling experience including end of day
- the ability to motivate and influence a team to strike the perfect balance between sales and service, engaging with visitors
- enthusiasm for providing a superb visitor experience and inspiring it in others
- excellent interpersonal verbal communication skills
- admissions / Reception: 1 year
Earnings on positions in THE NATIONAL FOOTBALL MUSEUM
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1871 £