THE KERFOOT GROUP Salary
THE OLIVE HOUSE STANDARD WAY INDUSTRIAL ESTATE DARLINGTON ROAD NORTHALLERTON DL6 2XA
TIN: 01501275
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Earnings on positions in THE KERFOOT GROUP
THE KERFOOT GROUP is looking for employees for positions:
technical administrator
Working hours
- full-time | Permanent
Language
- english
Education
- GCSE or equivalent
Responsibility
- ensuring that documents are controlled as per the requirements of the Quality Management System
- generation of Certificates of Analysis and forwarding these to customers
- providing internal and external customers with Technical information ; liaising with suppliers as necessary
- raising customer complaints and responding to customers regarding complaints as necessary
- supporting Technical team with the completion of customer Self-Assessment Questionnaires as required
- maintenance of Technical documentation – producing and amending documentation such as specifications, Safety data sheets, procedures and forms, the details of which will be provided by the Technical and Production teams
- generation of Technical and Quality data
- any other tasks as required by the Technical Services Supervisor
Requirements
- strong administration experience, highly organised and able to challenge processes to improve efficiency
- able to maintain accuracy while working at a fast paced and demanding environment
- customer focussed with the ability to develop mutually beneficial, strategic working relationships
- excellent written and verbal communication skills with a good telephone manner
- ability to identify priorities and co-ordinate workload to ensure all customers are supported and serviced in accordance with KPI requirements
- customer service: 1 year
- administrative experience: 1 year