THE HOUSING NETWORK Salary
Rating of the company
0 ratings
8 reviews
Luton
256 CAPABILITY GREEN LUTON LU1 3LU ENGLAND

Earnings on positions in THE HOUSING NETWORK

Estimated salary

£ 2500

Median salary at THE HOUSING NETWORK

£ 2080 Lowest salary
£ 2654 The average salary
£ 4583 Highest salary

THE HOUSING NETWORK is looking for employees for positions:

hr generalist

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • we partner with local authorities and other organisations and provide good quality, safe places for people to live
  • employee Relations
  • ensuring HR related policies and procedures are current and compliant with employment legislation
  • supporting with ER cases and HR queries
  • liaising with ACAS for early conciliation
  • supporting on employment tribunal work where required
  • providing advice and guidance to employees and line managers on issues relating to employment issues
  • at The Housing Network we believe that when vulnerable people have a good home and a helping hand, they become more independent and less reliant on local authorities and that is exactly what we aim to achieve

Requirements

  • strong generalist HR background
  • solution focussed
  • calm and composed demeanour
  • willing to ‘Role Sleeves Up’ in the detail to problem solve
  • compassionate attitude

scheduler

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • managing field-based staff diaries
  • reactive urgent/crisis calls as instructed by Team Leader
  • scheduling planned maintenance
  • oversight of vehicle trackers
  • department liaison with Coordinators/Team Leaders
  • outbound calls to Maintenance and Cleaning Operatives
  • outbound calls to 3rd Party Contractors
  • managing planning software

Requirements

  • previous experience in a planning/scheduling role
  • experience in the property maintenance sector
  • excellent planning skills
  • knowledge of various trades
  • experience of working in a fast-paced environment
  • good geographical knowledge
  • common sense approach
  • driven by achieving targets

hr advisor

Working hours

  • full-time

Salary

  • salary

Responsibility

  • employee Relations
  • ensuring HR related policies and procedures are current and compliant with employment legislation
  • supporting with ER cases and HR queries
  • liaising with ACAS for early conciliation
  • supporting on employment tribunal work where required
  • providing advice and guidance to employees and line managers on issues relating to employment issues
  • learning and Development
  • identify training needs of employees

Requirements

  • strong generalist HR background
  • solution focussed
  • calm and composed demeanour
  • willing to ‘Role Sleeves Up’ in the detail to problem solve
  • compassionate attitude

customer advisor

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • triaging of all inbound calls
  • provide assistance to callers to help them fix problems in the first instance
  • virtual assistance with video calling
  • speaking to Residents and Landlords
  • defusing complaints and providing a helpful disposition
  • add jobs to Maintenance software
  • raising Fix-flo actions from low priority calls
  • keep all notes up to date on relevant systems, logging all calls

Requirements

  • customer service: 1 year
  • property maintenance: 1 year

planner

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • managing field-based staff diaries
  • reactive urgent/crisis calls as instructed by Team Leader
  • scheduling of void and reactive maintenance
  • scheduling planned maintenance
  • the Housing Network are looking for a Maintenance Planner in Luton who is pro-active and organised ensuring all works are allocated and completed within the given timescales, and all customers are satisfied with the service provided
  • oversight of vehicle trackers
  • liaison with colleagues, including Maintenance Coordinators and Team Leaders, to reduce long term voids
  • the role holder should be comfortable with customer interaction and have the ability to articulate a situation, and have a professional, personable and adaptable style

Requirements

  • previous experience in a planning/scheduling role
  • experience in the property maintenance sector
  • excellent planning skills
  • knowledge of various trades
  • experience of working in a fast-paced environment
  • good geographical knowledge
  • common sense approach
  • driven by achieving targets

administrator

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • our Booking Agents are the main contact for property reservations and therefore, must offer an excellent service
  • we are currently recruiting for an ambitious Bookings Agent to work within our Administration Team and to assist us in delivering a high standard to both our occupiers and the booking authority
  • as a Booking Agent working as part of the Administration Team, you will serve as the first line of inquiry for reservations within one of our properties across the UK

Requirements

  • confident communicator with excellent written and verbal communication skills
  • extremely well organised
  • able to work well under pressure
  • good at multi-tasking
  • the ability to prioritize
  • good computer skills
  • able to work alone and part of a team
  • administrative: 1 year

service coordinator

Working hours

  • full-time | Permanent

Responsibility

  • to effectively manage the contract and ensure field staff are following the correct procedures and meeting KPIs
  • duties
  • line managing field-based staff, including ensuring that they have the necessary support to be as effective as possible
  • the role requires an oversight of all matters relating to the operation of the services provided by the Company to the MoJ, with particular focus on ensuring that we are operating effectively and meeting our service commitments
  • managing holidays and planned absences so that there is adequate cover across the project
  • the role holder will act as line-manager for field-based support staff, ensuring they are operating effectively and are appropriately supported, with their personal and professional development requirements being addressed
  • being the primary liaison with the MoJ HPT team to ensure the service is operating smoothly and issues are addressed
  • attending various operational and governance meetings relating to the MoJ project

Requirements

  • probation Officer: 1 year

compliance officer

Working hours

  • part-time | Permanent

Salary

  • salary

Responsibility

  • key Functions and Duties
  • liaising with the residents to organise a suitable time for the appointment to go ahead
  • update our records with the new expiry dates
  • save the new certificates on our property management system
  • book testing directly with external contractors
  • reporting to the Head of landlord services and working from our head office in Luton, the role requires you to be responsible for monitoring the expiry dates on all property compliance certificates and organising access and appointments with our residents to allow the testing to go ahead
  • give feedback to your line manager to resolve operational issues within the Landlord Services Department
  • our property management system will create a list of certificates due in the next 40 days, you will have to contact the landlord or agent to organise the relevant testing

estate manager

Working hours

  • full-time | Permanent

Benefits

  • company car

Salary

  • salary

Requirements

  • technical expertise within field-based maintenance team
  • be commercial; recognising the financial and operational limitations we operate within
  • confident communicator
  • extremely well organised
  • able to work well under pressure
  • knowledge of operation and managing a field-based maintenance team is essential as well as a knowledge of dealing multi-site properties
  • good at multi-tasking
  • behaviour

Responsibility

  • reporting to the Head of Maintenance, the role requires leadership responsibility and organisational oversight of the field-based Maintenance and Cleaning Operatives ensuring efficient and effective work is being applied whilst maintaining good service levels and high standards of work
  • carry out 1-2-1's and other HR related tasks
  • providing daily/weekly detailed reports to the Head of Maintenance on voids, performance, KPI’s and any ongoing projects
  • quality checks within properties and inventory checks of storage units/containers
  • overseeing and supporting the efficient and effective management of maintenance and cleaning in all properties
  • supporting and leading the Maintenance and Cleaning Operatives
  • the role is to operationally support and organise the Field-based Maintenance and Cleaning Operatives
  • act as a role model within the business and champion the values that are agreed to be core to our corporate purpose and culture

property manager

Working hours

  • full-time | Permanent

Benefits

  • company car

Salary

  • salary

Responsibility

  • to source suitable accommodation within your assigned area
  • to maintain and manage relationships with local agents and landlords
  • to devise plans to increase properties within your assigned area
  • to negotiate deals to ensure they meet budget requirements
  • to create plans to reduce costs and increase profits within your area

Requirements

  • social Housing: 1 year
  • business development: 1 year

Changes in earnings for the position cleaning operative

0400 £800 £1.2K £1.6K £2K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2024
2025

Data based on job offers published by the company

Earnings on positions in THE HOUSING NETWORK

Average salary in this position
Average salary in this position in the country
cleaning operative
2144 £
-8%
1987 £

National average salary

2950 £

Average salary in this company

2654 £