customer service coordinator
Responsibility
Requirements
Current offers for the position:
Customer Service Coordinator for Leading International Travel Company London
Global Work & Travel is one of the world’s leading gap-year travel brands, now operating in 6 worldwide markets and is the recipient of numerous business awards. As the name suggests, we provide young people with experiences to work & travel abroad, from working holidays in Australia to teaching in Italy, volunteering in Costa Rica and 50 other trips in between. Established in 2008, we have helped over 70,000 people to see the world as more than a tourist.If you love travel and enjoy working with customers you’ll love working here! We are currently seeking an enthusiastic Customer Service Coordinator to be a key member of our talented team in Holborn, London at a fun co-working office space with events, free tea, coffee and even beer and cider on tap!You will manage and coordinate working holiday makers arriving in the UK & Ireland to commence their gap year, providing stellar customer service & being their local support during their travels.Key ResponsibilitiesProviding excellent customer service and support to all customers over email, video calls, phone and in personMaintain relationships with customers by building rapport and being their support systemCoordinating job interviews pre arrivalAssisting travellers with their working holiday visa applicationsManaging our internal database with regular check ins with all of our customersBooking accommodation, airport transfers & arrival activitiesConducting engaging in person and virtual orientation sessions when customers arrive in the UK & IrelandMinimum RequirementsExcellent time management skillsCustomer orientated to deliver a premium experienceComputer literacyExcellent communication skills (written & verbal)Self-motivationAttention to detailWhat We Can Offer YouA coveted p
Salary in other companies in the position customer service coordinator
JONATHAN LEE RECRUITMENT | 3520 £ | 2500 £ 3520 £ |
GLOBAL TECHNOLOGY AI SOLUTIONS | 3200 £ | 2500 £ 3520 £ |
deverellsmith | 2750 £ | 2500 £ 3520 £ |