THE FRAGRANCE SHOP Salary

Rating of the company
based on 0 evaluations
4 reviews in total
  Manchester
CHURCHILL POINT LAKE EDGE GREEN TRAFFORD PARK MANCHESTER M17 1BL
  http://www.theperfumeshop.com
TIN: 07025824
  Wholesale & Retail Trade
Rating of the company
based on 0 evaluations
4 reviews in total

Earnings on positions in THE FRAGRANCE SHOP

Estimated salary

£ 1280

Median salary at THE FRAGRANCE SHOP

£ 1280 Lowest salary
£ 1574 The average salary
£ 2166 Highest salary

THE FRAGRANCE SHOP is looking for employees for positions:

sales advisor

Working hours

  • part-time | Permanent

Salary

  • salary

Requirements

  • sales: 1 year

store manager

Language

  • english

Working hours

  • part-time | Permanent
  • full-time | Permanent
  • full-time
  • permanent
  • full-time | Temporary | Contract
  • part-time
  • temporary
  • full-time | Temporary

Responsibility

  • we're looking for an Assistant Store Manager who is passionate about our products and the success of our company
  • lead and motivate store team to achieve store sales targets and KPI’s
  • about The Fragrance Shop
  • develop plans and local initiatives to improve the store’s performance and contribution to the overall company results
  • our employees are trained to offer the very best expertise and knowledge with the fragrance industry
  • manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service in a welcoming environment
  • in addition you will also maintain operational procedures for a smooth and consistent day to day running
  • in addition, you will also maintain operational procedures for a smooth and consistent day to day running

Salary

  • salary

Requirements

  •  Customer service focused
  •  Adaptable with a ‘can do’ attitude
  •  Strong communication and interpersonal skills Package Details  Competitive rate of pay
  •  Merchandise discount
  • customer service focused
  •  Exciting store incentives
  • adaptable with a ‘can do’ attitude
  •  Educated to GCSE level or equivalent

customer service

Working hours

  • full-time | Permanent

Benefits

  • mobile phone

Language

  • english

Salary

  • salary

Responsibility

  • setting an example and leading from the front by answering customer contacts in line with agreed performance levels
  • to provide the customer service team with technical support, best practice guidance and advice
  • provide reports and feedback on the efficiency of the customer service process
  • achieve set targets and deliver KPI's
  • leading a small team of customer service advisors – delivering a high quality and consistent service, ensuring standards and procedures are followed
  • monitor productivity and performance through KPIs and quality monitoring
  • to take responsibility for carrier queries and claims monitoring performance
  • to ensure enquiries are dealt with efficiently and customer complaints are handled empathetically, professionally and in line with the values and beliefs of the Company

Requirements

  • strong customer service ethic
  • listens to and values the opinions of others
  • high level of integrity, trust and respect
  • an effective communicator
  • strong numerical and analytical skills
  • A problem solver
  • high energy and drive
  • approachable, adaptable and flexible

customer service manager

Working hours

  • full-time

Language

  • english

Salary

  • salary

Responsibility

  • log information from calls received, file correspondence/data where required and maintain detailed and accurate records
  • provide ongoing coaching and mentoring for each team member including one to one support
  • boosting the team morale during both busy and quieter periods and ensuring that each consultant is motivated to achieve results
  • to devise effective working rotas
  • establish and maintain exceptional working relationships with colleagues, customers, suppliers and visitors / enquirers working collaboratively to resolve customer issues
  • communicate accurately and effectively via written and/or verbal correspondence and perform general administration duties in a timely and effective manner
  • ensure that all escalated contacts are dealt with effectively and within the rapid response rate according to agreed standards. Customer complaints to be handled empathetically, professionally and in line with the values and beliefs of the Company
  • participate in meetings, conferences, and team activities, contributing to the wider business development

Requirements

  • strong customer service ethic
  • listens to and values the opinions of others
  • high level of integrity, trust and respect
  • an effective communicator
  • A problem solver
  • high energy and drive
  • approachable, adaptable and flexible
  • passionate and self-motivated

counter manager

Working hours

  • full-time

Salary

  • salary

Responsibility

  • manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service in a welcoming environment
  • communicate effectively with Senior Managers and Head office, being the communication link with your team
  • develop plans and local initiatives to improve the store’s performance and contribution to the overall company results
  • established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry and we are the largest, Independent fragrance retailer
  • our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, in over 200 stores nationwide and online
  • the Fragrance Shop are now on the lookout for a passionate, ambitious and experienced Store Manager to join the growing team and manage the team and day to day operation
  • ability and eagerness to learn relevant training materials, continuously enhancing your product knowledge and sharing your expertise with the team
  • awareness of analysing and interpreting data, to facilitate planning and future forecasts for sales

Requirements

  • customer service focused
  • adaptable with a ‘can do’ attitude
  • strong communication and interpersonal skills
  • A minimum of two years’ experience within Retail Management
  • educated to GCSE level or equivalent
  • excellent time management skills
  • strong verbal and written communication skills
  • beauty sales: 1 year

retail manager

Working hours

  • part-time
  • part-time | Permanent
  • permanent

Salary

  • salary

Responsibility

  • help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service
  • take a lead role in resolving customer questions and queries
  • following guidelines, ensure that all products are presented/displayed to their best advantage
  • ensure that all products are correctly coded, priced and accurate POS is used
  • actively promote the company and role in the local marketplace
  • continue to develop self and role by studying relevant training materials and store information

Requirements

  • customer service focused
  • adaptable with a ‘can do’ attitude
  • strong communication and interpersonal skills
  • A minimum of one-year experience within a Supervisor/Management capacity
  • educated to GCSE level or equivalent
  • excellent time management skills
  • strong verbal and written communication skills

retail store manager

Working hours

  • full-time | Permanent
  • full-time
  • full-time | Part-time | Permanent

Requirements

  • customer service focused
  • adaptable with a ‘can do’ attitude
  • strong communicational and interpersonal skills
  • educated to GCSE level or equivalent
  • business related qualification
  • A minimum of 1 years of experience in a supervisory or management role
  • working with store KPI’s and towards store targets
  • visual merchandising and commercial awareness to impact business knowledge

Salary

  • salary

Responsibility

  • develop plans and local initiatives to improve the store’s performance and contribution to the overall company results
  • help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service in a friendly environment
  • carry out any reasonable tasks as requested by Store Manager/Cluster
  • ensure that all products are presented/displayed to their best advantage, following guidelines

retail sales consultant

Working hours

  • permanent
  • part-time | Permanent
  • temporary

Requirements

  • customer service focused
  • adaptable with a ‘can do’ attitude
  • strong communicational and interpersonal skills Package Details
  • competitive rate of pay
  • merchandise discount
  • educated to GCSE level or equivalent
  • exciting store incentives
  • previous experience in sales/retail would be an advantage but not essential

Salary

  • salary

Responsibility

  • providing an outstanding customer service
  • effectively matching the correct fragrance to the customer's needs
  • keeping up to date with product knowledge, new fragrances and creative ideas
  • introducing a range of add ons
  • introducing a range of add-ons
  • maintaining cleanliness of the store
  • recover and replenish stock, so items are available to sell
  • processing transactions at the till point

sales consultant

Language

  • english

Working hours

  • part-time | Permanent
  • part-time | Temporary
  • part-time
  • temporary

Responsibility

  • 6 hour contract, evenings and weekends
  • our employees are trained to offer the very best expertise and knowledge within the fragrance industry
  • our employees are trained to offer the very best expertise and knowledge with the fragrance industry
  • analyse customer needs and develop sales strategies to meet those needs
  • about The Fragrance Shop
  • this vacancy has a view date to start August. This job vacancy will need the candidate to be fully flexible
  • providing an outstanding customer service
  • providing outstanding customer service

Salary

  • salary

Education

  • GCSE or equivalent

Requirements

  • local
  • fully flexible
  • able to open and close store anytime
  • competitive rate of pay
  • sales
  • overtime available
  • merchandise discount
  • strong communicational and interpersonal skills

Contract type

  • permanent

manager

Language

  • english

Requirements

  • customer service focused
  • local
  • fully flexible
  • strong communication and interpersonal skills
  • able to open and close store anytime
  • supervisory or higher managerial level
  • overtime available
  • previous experience in sales/retail would be an advantage but not essential

Responsibility

  • help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service
  • providing an outstanding customer service
  • take a lead role in resolving customer questions and queries
  • effectively matching the correct fragrance to the customer's needs
  • following guidelines, ensure that all products are presented/displayed to their best advantage
  • keeping up to date with product knowledge, new fragrances and creative ideas
  • ensure that all products are correctly coded, priced and accurate POS is used
  • introducing a range of add ons

Education

  • GCSE or equivalent

Changes in earnings for the position sales consultant

0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
2024
2025

Changes in earnings for the position store manager

0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
2024
2025

Data based on job offers published by the company

Earnings on positions in THE FRAGRANCE SHOP

Average salary in this position
Average salary in this position in the country
sales consultant
1493 £
65%
2457 £
store manager
2145 £
31%
2795 £
manager
1813 £
86%
3365 £
sales assistant
1280 £
44%
1832 £

National average salary

2950 £

Average salary in this company

1574 £