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THE ESTATE BOYS is looking for employees for positions:
operations manager
operations manager
Working hours
full-time
Requirements
A high attention to detail and strong organisational skills
the ability to work to short turnaround times, and work under pressure, with minimal supervision
ability to work with clients on all levels, including demanding and complex clients
A good multi-tasker and time manager, handling various tasks and workload independently
A good communicator, demonstrating the ability to sensitively adapt to changing circumstances and requirements of others, remaining calm under pressure
customer Service: 1 year
job Type: Full-time
Responsibility
managing all venue bookings for events and liaising with the clients to determine event requirements
ensure all event documents and paperwork is accurate and in place, including event planning forms, delivery schedules, and hire agreements
coach, mentor and lead the team with clear direction and focus on their roles and responsibilities to achieve departmental ambitions
creating a welcoming environment for customers
dealing with customer feedback and providing adequate solutions to customer complaints
to lead and manage the Weddings and Events team to deliver an exceptional customer experience and ensure the smooth running of multiple venues, adhering to the vision and ambitions of The Estate Boys
creating a positive work environment for staff and encouraging their own development within the company
the following is intended to provide guidance as to duties but it is not exhaustive. You will from time to time be required to undertake other activities of a similar nature that fall within your capabilities as directed by management
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