customer service executive
Responsibility
- the Customer Service Representative will play a key role in the success of our company
- this position is responsible for contacting customers to discuss their orders and answer any questions they may have
- this position is responsible for contacting customers to discuss their order and answer any questions they may have
Show more +18 - manage large amounts of incoming calls & emails including making outbound calls
- manage large amounts of incoming calls & emails
- the Customer Service Representative will also work with the production team to ensure all orders are accurate and delivered on time
- complete daily or weekly productivity duties & reports
- you will work Monday to Friday - 8am till 5pm
- complete tasks accurately and in a timely manner
- call and email customers with updates about orders
- identify customer needs when making bookings
- build relationships with customers in order to develop loyalty and recommend services we offer
- become an expert on products and services to accurately represent the company's offerings
- work with sales team to ensure all customers are contacted when new products and services become available
- work with sales team to ensure all customers are contacted when new products become available
- must be able to prioritise your work load as you move between levels of management
- must be able to prioritize your work load as you move between levels of management
- must be able to move from one shift to another with ease
- must be able to adapt quickly to changing priorities
- develop an understanding of industry trends and new products or services that match the company's offerings and create opinion polls for future reference
- must be able to work independently without losing sight of the overall picture
Requirements
- customer service: 1 year
Salary in other companies in the position customer service executive
| THEO JONES RECRUITMENT | 22000 £ | 2500 £ 22000 £ |
| GREENWELL GLEESON | 2916 £ | 2500 £ 22000 £ |
| TRI CONSULTING INC | 2880 £ | 2500 £ 22000 £ |
| DEVERELL SMITH HOLDINGS | 2750 £ | 2500 £ 22000 £ |
| PARKSIDE RECRUITMENT | 2614 £ | 2500 £ 22000 £ |
| CLARION | 2526 £ | 2500 £ 22000 £ |
| PROFESSIONAL OFFICE | 2521 £ | 2500 £ 22000 £ |
| VICKERSTOCK | 2500 £ | 2500 £ 22000 £ |
| CMR RECRUITMENT | 2500 £ | 2500 £ 22000 £ |
| CHERRY PICK PEOPLE | 2500 £ | 2500 £ 22000 £ |