THE CONTACT PEOPLE  Salary

3B WAVERTREE BOULEVARD SOUTH WAVERTREE TECHNOLOGY PARK LIVERPOOL L7 9PF ENGLAND
TIN: 04336386

THE CONTACT PEOPLE
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THE CONTACT PEOPLE is looking for employees for positions:

call centre agent

Working hours

  • full-time | Part-time

Responsibility

  • have a helpful, caring and friendly attitude to parents at all times
  • answer calls within departmental standards and record relevant information about the call
  • handle irate parents with patience, skill and empathy, whilst acting as an ambassador of the company
  • use initiative, taking advice when necessary from your direct report to ensure that the agent/ customer is totally satisfied
  • contribute and maintain a clean and tidy environment

Requirements

  • excellent communication skills
  • team worker / player
  • friendly and approachable manner
  • organisation skills
  • keyboard skills