THE BULKELEY HOTEL  Salary

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DAVENPORT HAYES, CHURCH LANE HENBURY MACCLESFIELD SK11 9NN
TIN: 05286060
 Hospitality
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THE BULKELEY HOTEL
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THE BULKELEY HOTEL is looking for employees for positions:

night porter

  • night porter

Working hours

  • permanent

Language

  • polish

Responsibility

  • deliver excellent customer service and maintain a high standard of customer management, at all times
  • fulfil all reasonable requests from guests, to ensure their comfort, satisfaction and safety
  • ensure that our hotel is operated safely, at all times
  • undertake overnight responsibility for reception, checking guests in and out, taking reservations and dealing with all telephone enquiries
  • check identification of customers to make sure they meet age requirements for purchase of alcohol
  • clean up restaurant, bistro, coffee shop, coffee lounge, Llewellyn Suite, Ballroom, outdoor tables and terrace after customers and clean with appropriate chemicals
  • be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services; be accountable for guests’ safety and comfort.8. Complete security checks at hourly intervals throughout the night
  • complete manager’s log book and maintain accurate records of all fire safety checks carried out during the shift.10. Maintain personal knowledge by completing in-house training and attending courses

Requirements

  • A friendly and welcoming approach
  • previous customer service experience
  • high standards of dress and presentation
  • previous experience in hospitality
  • ability to remain calm during difficult situations or in a very busy environment
  • the ability to work unsupervised