THE BROAD STREET PRACTICE Salary
STAR LANE HOUSE STAR LANE STAMFORD PE9 1PH ENGLAND
TIN: 07644353
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Earnings on positions in THE BROAD STREET PRACTICE
THE BROAD STREET PRACTICE is looking for employees for positions:
receptionist
Working hours
- permanent
Responsibility
- respond to eReception queries using practice protocols IT problem solving and reporting of issues to the relevant person Administration Following practice protocols for the opening of post, record creation and returns and other administration duties as requested Change of patient details on SystmOne Preparing of Insurance reports and the redacting of information Working to GDPR protocols and procedures Drafting of letters and sending of referrals at the clinician request Participate in staff and educational meetings Security Open up the practice each morning and ensure the practice is securely closed at the end of the day Ensure patient information is securely stored away Reporting of safeguarding issues to the safeguarding lead
- job Description Patient Services Assistant Reporting to Practice Manager & Patient Services Supervisors Areas of Responsibility: Dealing with patients To be polite & courteous at all times to patients and visitors to the surgery and deal with their requests efficiently both face to face and over the telephone Respect and maintain patients privacy, dignity and confidentiality at all times Keep patients informed if their appointment time will be delayed Manage the reception front desk and checking in screen to ensure patients have checked in for their appointment Signposting patients to the most appropriate person and communicating with the Duty Clinician throughout the day Registering of patients new or temporary Deal with any requests for visits before or after surgery, record details according to the protocol and pass emergency visits onto the Duty Clinician as per protocol Print off home visit summary for patients home visits and care home visits Take messages for the clinicians and make calls on behalf of the clinicians Book patient transport Deal with patient requests for results & repeat prescription ordering Calling 999 in an emergency situation Cash Handling I.T Correct use of SystmOne and patient record accessing Action tasks To send and action emails to patients, staff & other healthcare professionals Photocopy/scanning of letters, treatment advice notes and attaching to patient records Use eReception for patient queries and transferring of notes into the patient records