THE BOURNEMOUTH GLENDEVON HOTEL  Salary

THE BOURNEMOUTH GLENDEVON HOTEL
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THE BOURNEMOUTH GLENDEVON HOTEL is looking for employees for positions:

duty manager

Working hours

  • full-time

Language

  • english

Education

  • bachelor's

Responsibility

  • to ensure that high standards of guest service are maintained
  • to be fully aware of all hotel services and activities
  • to assist with any Hotel operations as necessary, i.e., Food and Beverage operations, Housekeeping, Conference & Banqueting, Bar etc
  • to have an understanding of Front Office procedures and assist in reception, if required
  • effective management of payroll process in conjunction with Group HR policies
  • to upsell Hotel Facilities at all opportunities to maximise revenue
  • working closely with maintenance team to ensure highest maintenance standards are met
  • help train the staff

Requirements

  • work experience in a Supervisory position within a Hotel or Hotel Duty Manager
  • work experience as a Hotel Duty Manager or similar role
  • knowledge of Hotel Perfect reservations system is advantageous but not essential
  • knowledge of Hotel Perfect reservations system is essential
  • understanding of how travel planning websites operate, like Booking.com and TripAdvisor
  • exceptional customer service and effective communication skills necessary
  • ability to work under pressure and in a busy team environment
  • flexible with shift patterns, early mornings and late nights