Spa Receptionist Reading
We are looking for a confident and welcoming two Full-Time Receptionist to join our team at Thames Lido. This roles will be 4-5 shifts per week, between 30 - 40 hours over a period of 7 days. You must be flexible to take on this role and be able to work morning, evening, and weekend shifts.Thames Lido is an urban retreat in the heart of Reading. The Restaurant and Bar look over our infinity outdoor pool. Our Menus are Moorish, Mediterranean, and cooked over charcoal and in our wood ovens.Our Spa has a holistic approach to all it does, we have 6 treatment rooms as well as our outdoor pool, sauna, and steam room. We have an amazing team and a space we are all so proud to be a part of. Come join us!The Lido is a special place, it is unique and so it's all about getting to know your customers and knowing what they want, as well as delivering the very best customer service.Our Spa is open to members as well as the general public and we offer a variety of Spa packages as well as packages that link with our Lido Restaurant. As such, the reception team manages a busy diary, task list, and cleaning duties.Our receptionists make sure to take all Spa guests through our unique Lido Induction process; we do things a little differently here! All guests must thoroughly wash before entering the pool – that’s how we keep the chlorine levels so low, making a far more enjoyable experience. Our changing rooms are showers and some of our showers are outside! The role of the receptionist is to make the Lido experience enjoyable as if they have experienced something new and a little different from the rest.Other aspects of your job will include but not be constraint to will be:· To ensure you are well presented, wearing the correct uniform at all times.· To greet all spa guests, check-in spa days, give tours, being the first point of contact for all spa guests.· To take and process restaurant bookings, spa
Responsibility: to ensure you are well presented, wearing the correct uniform at all times, to greet all spa guests, check-in spa days, give tours, being the first point of contact for all spa guests, to undertake housekeeping duties, pool tests and laundry
full-time | Permanent
Requirements: customer Service: 1 year, receptionist: 1 year
Salary: salary
Job position: receptionist