Teradata Salary
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Teradata is looking for employees for positions:
service manager
Working hours
- full-time
Responsibility
- manage Service Relationship
- provide a primary point of contact for Teradata Services and third-party vendors that form part of the Teradata service model
- build a trusted-advisor relationship with customer teams, both executive and operational
- liaise with internal SMEs for technical information as needed for tactical and strategic operations
- proactively manage services and execution against contractual scope and SLAs
- drive Operational Excellence
- assess customer analytical environment based on business and technical needs, and provide recommendations to drive improved performance, consumption, and customer ROI
- actively manage operational risk through proactive actions and insights
Requirements
- BA/BS or equivalent or an equivalent combination of education and experience
- prior experience with driving operational excellence
- prior experience of effective matrix management
- prior experience of remote working
- technical knowledge of data warehouse products, both on-premises and cloud hosted, and associated services
- able to prioritize and perform effectively in a highly dynamic work environment
- 3+ years’ experience working in a customer-focused environment
- can effectively grasp and distinctly explain technological and business concepts