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TENDER-HEARTED is looking for employees for positions:
domiciliary care manager
domiciliary care manager
Working hours
full-time | Permanent
Responsibility
manage the safety and quality of the business
be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures
understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control
be prepared to work flexibly to ensure the safe delivery of the service
undertake training and development to keep up to date with the law, legislations, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of domiciliary care service
maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business
implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings and feedback to make improvements
ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times
Requirements
willingness to work flexibly and to keep knowledge and skills up to date
experience of managing the delivery of social care services as a manager within domiciliary setting
train the trainer qualifications
full drivers’ licence with no more than 6 points and business insurance Desirable criteria
experience of care services, risk assessment and person centered care and support
knowledge of business management
ability to plan and organise workloads effectively so customers receive the services they expect
good administrative skills and computer literacy
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