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TELEDATA UK is looking for employees for positions:
engineer
engineer
support engineer
Responsibility
installing server racking, equipment and structured cabling, as required, to support client deployment and ongoing operations
installing cables and understanding client-defined patching plans
collecting deliveries, unloading pallets, transporting items for clients, maintaining client delivery inventory lists, and performing general data centre logistics tasks
faciitating and supervising site access for 3rd party providers
monitoring and managing our data centre and cloud platform and responding to alerts and incidents in a timely manner
monitoring and proactively managing requests for change and incident/issue tickets within the engineering service desk call queue, along with telephone and email requests
implementing solutions for new clients and providing a high quality, responsive, technical remote hands service to live clients in response to inbound requests
Requirements
shift pattern based on covering 7am – 7pm Monday to Friday as required
experienced in working on a data centre environment and have good understanding of the systems and infrastructure found within it
must be available to participate in a one in three weekly on-call rota
strong understanding of data centre cabling and an in-depth knowledge of hardware concepts and physical component installations
knowledge of working with a call ticketing system
A good understanding of server technologies and applications
A good understanding of networking, switching and routing
knowledge of electrical power and IT cabling systems/standards