TECHCARE  Salary

Rating of the company
UNIT 119 ANGLESEY COURT TOWERS BUSINESS PARK WHEELHOUSE ROAD RUGELEY WS15 1UL ENGLAND
TIN: 07125088
 IT-Services
Rating of the company

TECHCARE
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Earnings on positions in TECHCARE

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TECHCARE is looking for employees for positions:

3rd line support engineer

  • 3rd line support engineer
  • it support technician

Working hours

  • full-time

Language

  • english

Responsibility

  • this role reports directly to the Managed Services Lead
  • this role reports directly to the Head of Operations
  • the position will involve the following areas of responsibility
  • supporting the IT strategy and strategic projects delivered by the Head of Operations
  • provide first class post-sales support to TechCare’s Managed Service Customers
  • ensuring Remote Monitoring and Management Alerts are resolved quickly and efficiently so as not to impact client business
  • ensuring Tickets are resolved within defined SLAs
  • provide mentoring and training to support staff as appropriate

Requirements

  • 3rd Line Support: 2 years