TAYLOR AND TAYLOR  Salary

BANBURY HEIGHTS NURSING HOME 11 OLD PARR ROAD BANBURY OX16 5HT UNITED KINGDOM

TAYLOR AND TAYLOR
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TAYLOR AND TAYLOR is looking for employees for positions:

hotel receptionist

Working hours

  • full-time | Contract

Responsibility

  • to assist guests throughout their stay in a friendly and professional manner, informing the Guest Relations Manager of any complaints
  • to monitor all guest accounts and to make sure all charges posted are correct withsupporting documentation
  • to assist the Porters/Concierge department whereapplicable. This may involvedealing with luggage, providing information and booking services as required
  • to welcome all guests on their arrival and assist them in a courteous, helpful mannerwith registration and when checking out of the hotel
  • to be fully aware of the hotel cash handling and credit procedures and to report any- discrepancies to your Supervisor immediately
  • to be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.To provide professional, friendly and efficient Reception service to all guests of the hotel,whilst achieving maximum revenue and guest satisfaction
  • to be totally customer focused by consistently delivering excellent customer service with aninformed, friendly and effective approach.To provide professional, friendly and efficient Reception service to all guests of the hotel,whilst achieving maximum revenue and guest satisfaction
  • to operate the hotel switchboard, answering it to the company standard, ensuring that all messages are correctly handled and processed to guests’ rooms immediately