TANDEM GROUP PLC  Salary

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35 TAMESIDE DRIVE CASTLE BROMWICH BIRMINGHAM B35 7AG
TIN: 00616818
 Consulting services
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TANDEM GROUP PLC

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TANDEM GROUP PLC is looking for employees for positions:

customer services advisor

  • customer services advisor
  • product manager
  • warehouse administrator

Working hours

  • full-time | Part-time | Permanent
  • full-time | Permanent

Responsibility

  • answering and dealing with enquires/sales calls
  • processing sales orders for websites and marketplaces
  • using the database and software packages to input customer order details
  • loading products onto marketplace databases
  • dealing with customer queries
  • replying to customer emails & live chat
  • dealing with a high volume of incoming phone calls
  • other flexible duties to cover other departments as and when required

Requirements

  • previous experience working in a customer services environment is important
  • previous experience working in a contact centre environment is essential
  • excellent verbal and written communication skills
  • good numeric and verbal reasoning skills
  • effective problem-solving skills
  • performance management skills and experience
  • client/customer management skills
  • contact Centre: 1 year