SYSTEM FORCE I.T in Gloucester Salary
UNIT C1, BREARLEY PLACE BAIRD ROAD, WATERWELLS BUSINESS PARK QUEDGELEY GLOUCESTER GL2 2GB ENGLAND
TIN: 05750412
SYSTEM FORCE I.T Premium profile inactive Premium profile inactive
Earnings on positions in SYSTEM FORCE I.T
SYSTEM FORCE I.T is looking for employees for positions:
engineer
Responsibility
- being a 1st port of call for clients reporting faults and queries in relation to orders
- handling incoming customer calls, recording their details and managing their requests
- performing remote troubleshooting through diagnostic techniques and relevant questions
- providing a 1st Line Fix where possible
- working closely with 2nd Line Support team where necessary
- project work, working closly with Clients and other members of the team
- providing regular updates to customers on the status of reported faults and escalating to other team members where appropriate
- to log all faults, Create Tickets and ensuring that full details are included
Requirements
- good basic understanding of computer systems, mobile devices and other technology products
- ability to investigate and use logical thinking to diagnose customer faults/issues
- strong time management, multi-tasking and organisational skills
- process driven worker
- team Player
- problem solver able to resolve issues in a timely and accurate manner
- good active listening skills
- job Types: Full-time, Permanent
Earnings on positions in SYSTEM FORCE I.T
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2083 £