SYNECTICS SECURITY is looking for employees for positions:
service coordinator
Working hours
full-time | Permanent
Language
english
Salary
salary
Requirements
track record of delivering excellent customer service in a customer-facing role
experience of working in, and helping create high-performing teams
knowledge of Solarvista Business Manager advantageous
experience within a Mechanical or Electrical engineering environment advantageous
customer service: 2 years
administrative experience: 2 years
Responsibility
adherence to required ISO standards, to support and assist Service Engineers/Helpdesk Team Leader and Contract Managers within the overall smooth operation of the department including site bookings and follow up works
arrangement and co-ordination/dispatch of all plant, spare/replacement parts
monitor contracts and identify to HTL any issues, problems, or trends likely to affect performance or impact upon contract performance criteria, KPI’s and SLA, e.g., resources, delays to on time visit, etc
communication with customer to book in all work and provide updates, allocation of work to the engineer & follow-up to close the job/further action as required
c# software developer
Working hours
full-time | Permanent
Requirements
technical degree – graduate or graduate calibre
4 or more years’ experience developing applications/solutions
significant Programming Experience with C#
familiar with DDD principles and practices
strong ASP.Net Core skills, specifically working with Web API
microservices
familiarity of RESTful fundamentals and principles
docker
Responsibility
support other departments when required
test technician
Working hours
full-time | Permanent
Requirements
electronic and/or mechanical background
experience in manufacturing environment
fault finding to component level
qualified to HNC or equivalent in electronics engineering is desirable
cad technician
Working hours
full-time | Permanent
Requirements
autoCAD & Revit: 2 years
Responsibility
own and manage company manage document control, drawing register, and customer transmittal
perform other job-related duties as assigned
work with project delivery teams in ensuring red line documentation is updated and issued to as-installed status
principal engineer
Working hours
full-time | Permanent
Requirements
sound knowledge of CCTV, IT and PID Systems on varying scales
sound knowledge of Access Control systems with Site Mustering
sound knowledge of DVR systems
on site repair capability
Responsibility
to undertake any other duties as required by the Service Manager in delivering a top-class service to the client
reporting to: Service Contracts Manager
field service engineer
Working hours
full-time | Permanent
full-time
Language
english
Benefits
company car
Requirements
electrical qualification – NVQ, BTEC or Apprentice trained
experience in CCTV or Auto Electricals
experience in CCTV, Auto Electricals or Electronics
full UK driving license
strong knowledge of DVRs and components
excellent communication skills to establish and translate customer requirements
relevant Experience
IT competent
Salary
salary
Responsibility
general
provide a reliable, courteous, efficient, and effective service
always maintain a positive image of the company to the customer, through high standards of dress and customer communications
at the completion of each service visit close or update the helpdesk with the call status
ensure that any company vehicle provided is maintained in good working order
maintain a high level of personal performance demonstrating a willingness to help colleagues
A flexible approach to working hours
adhere to the company’s Management Systems
Education
sound knowledge of CCTV, IT and PID Systems on varying scales
sound knowledge of Access Control systems with Site Mustering
sound knowledge of DVR & NVR systems
on site repair capability
bid writer
Working hours
full-time | Permanent
Language
english
Requirements
educated to degree level or suitable experience
knowledge of the electronic security industry
minimum experience of 5 years within bid writing
highly experienced in writing technical and qualitative content
be high organised, process driven and possess strong attention to detail
sales/Commercial training or experience
microsoft applications qualifications or suitable experience
APMP or similar accreditation
Responsibility
any other duties deemed necessary by the company management team
in coordination with the Bid Coordinator monitor/manage all procurement portals to identify potential business aligned opportunities
provide end-to-end support throughout the bid life cycle, including; tender kick off, proposal management, presentations and obtaining stakeholder feedback
reporting to: Head of Bid Management
conducting research to enhance and tailor bids including; sector research, client research, competitor research, product, equipment, solution service research
carry out internal pitch team debriefs and conduct post decision reviews with the wider bid team
