SYNECTICS SECURITY Salary
3 ATTENBOROUGH LANE CHILWELL NG9 5JN
Phone: +44 115 925 2521
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Earnings on positions in SYNECTICS SECURITY
SYNECTICS SECURITY is looking for employees for positions:
service coordinator
Working hours
- full-time | Permanent
Language
- english
Requirements
- track record of delivering excellent customer service in a customer-facing role
- experience of working in, and helping create high-performing teams
- knowledge of Solarvista Business Manager advantageous
- experience within a Mechanical or Electrical engineering environment advantageous
- customer service: 2 years
- administrative experience: 2 years
Responsibility
- adherence to required ISO standards, to support and assist Service Engineers/Helpdesk Team Leader and Contract Managers within the overall smooth operation of the department including site bookings and follow up works
- arrangement and co-ordination/dispatch of all plant, spare/replacement parts
- monitor contracts and identify to HTL any issues, problems, or trends likely to affect performance or impact upon contract performance criteria, KPI’s and SLA, e.g., resources, delays to on time visit, etc
- communication with customer to book in all work and provide updates, allocation of work to the engineer & follow-up to close the job/further action as required