SYNECTICS PLC  Salary

SYNECTICS HOUSE 3-4 BROADFIELD CLOSE SHEFFIELD S8 0XN ENGLAND
TIN: 01740011

SYNECTICS PLC
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SYNECTICS PLC is looking for employees for positions:

it support technician

Working hours

  • full-time | Contract

Requirements

  • experience supporting IT within an organisation
  • prior experience in a service desk or helpdesk environment is advantageous
  • hands-on experience with networking, Windows environments and hardware
  • familiarity with servers and Office 365
  • microsoft Intune experience would be a distinct advantage
  • an industry-accredited qualification is desired but not essential

Responsibility

  • we are seeking a diligent and proactive IT Technician for 1st line support to temporarily fill in for a team member on maternity leave
  • you will be playing a key role within our IT department as the first point of contact for our users, ensuring smooth and efficient IT support within our organisation
  • working in a small team and reporting to the Group IT Manager, you will be responsible for the triaging of IT support tickets, aiming for a first-touch fix for approximately 300 users around the globe