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SYNECTICS PLC is looking for employees for positions:
it support technician
it support technician
graduate engineer
Working hours
full-time | Contract
Requirements
experience supporting IT within an organisation
prior experience in a service desk or helpdesk environment is advantageous
hands-on experience with networking, Windows environments and hardware
familiarity with servers and Office 365
microsoft Intune experience would be a distinct advantage
an industry-accredited qualification is desired but not essential
Responsibility
we are seeking a diligent and proactive IT Technician for 1st line support to temporarily fill in for a team member on maternity leave
you will be playing a key role within our IT department as the first point of contact for our users, ensuring smooth and efficient IT support within our organisation
working in a small team and reporting to the Group IT Manager, you will be responsible for the triaging of IT support tickets, aiming for a first-touch fix for approximately 300 users around the globe
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