develop and implement social media content planning which is aligned with our broader marketing goals
this role requires a proficiency in content ideation and creation, as well as an adeptness at community management
ensure consistent and engaging messaging across all social media platforms
collaborate with the creative team to curate and create content that engages our target audience and promotes community growth
monitor, analyse and report on social media metrics to identify trends, opportunities, and areas for improvement
develop innovative ways to improve social media performance, including audience growth, engagement rate optimization, and content effectiveness
as a Social Media Executive, your key responsibilities will be to manage, oversee and deliver content for our brands' social media platforms
stay abreast of the latest industry trends and best practices in social media marketing and content creation
Requirements
1-2 years’ experience in a social media role
excellent knowledge of relevant social media platforms including Facebook, Instagram, TikTok and YouTube
experience with social media analytics tools
strong project management and communication skills
minimum of 2 years of experience in social media / digital marketing
ability to handle multiple content projects and deadlines
experience in content creation for social media platforms including Instagram, TikTok and Facebook
creativity and a keen eye for detail
customer service assistant
Working hours
full-time
Responsibility
swell UK is one of Britain’s biggest specialist retailers of products for aquarium, pond, and reptile enthusiasts
this vital position requires an action-oriented, flexible problem-solver who will assist customers in processing orders and correcting post-sales problems
our team of expert staff work across our three sites in Hyde, Greater Manchester, to despatch thousands of online orders every week via our Swell UK, Swell Reptiles, and Swell Pets websites
due to expanding our team, a Swell UK Customer Service Assistant is a critical part of our mission to deliver timely, accurate and professional customer service to all our Swell customers
you will communicate with customers primarily through email and phone and utilise a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment
Salary
salary
Education
GCSE or equivalent
Requirements
action oriented, self-disciplined and organised
effective time management skills and ability to prioritise work time to ensure productivity and department standards
ability to communicate clearly with both internal and external customers
good comprehension skills - ability to clearly understand and address customer issues appropriately
good composition skills - ability to compose grammatically correct, concise, and accurate written responses
effective problem solving skills including decision making, time management and immediate prioritisation of tasks
ability to use a desktop computer system, Familiarity with Windows 10, Microsoft Outlook, Zendesk and Magento
ability to approach problems logically and rationally
warehouse operative
Working hours
full-time | Permanent
part-time | Permanent
Language
english
Responsibility
swell UK are looking to recruit dedicated, hardworking candidates to join our highly skilled expanding team. In our extremely busy warehouse
as a Warehouse Operative you will be expected to perform a range of tasks which include picking, packing and stock replenishment
successful candidates will have a strong work ethic, attention to detail and the ability to work in a fast-paced environment
as a Warehouse Operative you will be expected to perform a range of tasks which include picking and packing and checking off goods inward with extreme accuracy
most importantly you'll bring a true commitment to our customer service and a keen desire to help to deliver an extremely high standard of service
we have strict procedures in place throughout our warehouse to comply with social distancing and hygiene rules to keep all our staff safe and well during this time
Salary
salary
Requirements
computer literate
previous warehouse work
good written and communication skills
excellent written and communication skills
job Types: Full-time, Permanent
job Types: Part-time, Permanent
digital marketing executive
Working hours
full-time | Permanent
Responsibility
undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
support marketing executives in organizing various projects
conduct market research and analyse consumer rating reports/ questionnaires
employ marketing analytics techniques to gather important data
update spreadsheets, databases and inventories with statistical, financial and non-financial information
assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success
prepare and deliver promotional presentations
compose and post online content on the company’s website and social media accounts
Salary
salary
Education
bachelor's
Requirements
proven experience as a marketing assistant
good understanding of office management and marketing principles
demonstrable ability to multi-task and adhere to deadlines
well-organized with a customer-oriented approach
good knowledge of market research techniques and databases
excellent knowledge of MS Office, marketing computer software and online applications
exquisite communication and people skills
digital marketing: 1 year
warehouse supervisor
Working hours
full-time
Salary
salary
Responsibility
accomplishing warehouse objectives by supervising staff / organising and monitoring work processes; coaching, counselling, and disciplining employees
maintaining a safe and healthy work environment, enforcing standards
using a dedicated WMS to control all aspects of the operation
enforcing systems, policies, and procedures
reacting to the needs of an e-commerce business, recognising, and implementing practices that support this
working as part of a team, becoming ‘hands-on’ when necessary
Requirements
job Type: Full-time
manager
Requirements
experience Managing Large Budgets and high-performance accounts
strong analytical skills with a proven track record of optimizing ad campaigns for better results
familiarity with Amazon Ads is a strong plus
solid understanding of keyword research, bid management, A/B testing, and ad performance optimization
excellent communication and reporting skills
3+ Years of Experience in PPC Advertising with a focus on Google Ads
PPC: 2 years
google AdWords: 2 years
Responsibility
manage Paid Ad Campaigns: Oversee all paid advertising efforts, focusing on Google Ads and Amazon Ads, ensuring the best possible ROI
campaign Optimization: Continuously analyze performance data and implement strategies to optimize campaigns and improve KPIs
high-Budget Management: Handle substantial monthly ad budgets, ensuring cost-effective strategies and maximized return on ad spend
amazon Ads : Manage Amazon PPC campaigns to support our growing e-commerce sales
keyword Research & Strategy: Conduct in-depth keyword research and competitive analysis to improve ad performance
reporting & Analytics: Regularly generate and present detailed performance reports, providing insights and actionable recommendations for future campaigns
collaboration: Work closely with the marketing and sales teams to align ad strategies with overall company goals