SUPPORT GLOBAL Salary

66 CARLYLE ROAD LONDON E12 6BP ENGLAND
TIN: 07576632

Reviews SUPPORT GLOBAL London
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Estimated salary

£ 3166

Median salary at SUPPORT GLOBAL

£ 1833 Lowest salary
£ 2749 The average salary
£ 3250 Highest salary

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SUPPORT GLOBAL is looking for employees for positions:

marketing manager

Working hours

  • full-time

Responsibility

  • company Description
  • work collaboratively with stakeholders, business partners, and product & delivery teams to prioritize business and information needs
  • manage the IIRIS platform support teams which include Support Analysts, Data Analysts, & Data Engineers)
  • they will manage the IIRIS platform support teams and processes ensuring efficient end-to-end support
  • establish and maintain end-to-end platform support model
  • informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100
  • documenting, managing, tracking, and reporting of all platform support tasks and activities
  • they will also act as a dedicated support partner to specific businesses covering IIRIS platforms & services support needs

Requirements

  • experience leading a team, managing vendors, meeting targets, embedding efficiencies, and effectively engaging with the business stakeholders and other teams
  • experience leading delivery of effective L1/L2 support
  • A proactive and self-organized individual who can prioritize work and deliver the right support to the business
  • experience with data discovery, documentation, task management, and providing insights
  • prior experience / strong skills with data visualization
  • customer data platform experience
  • experience working with JIRA, Confluence and Service Now
  • understanding of marketing operations, and experience working with email marketers and marketing data