SUNDERLAND GP ALLIANCE is looking for employees for positions:
care coordinator
Working hours
permanent
Responsibility
MAIN DUTIES AND RESPONSIBILITIES Proactively identify people to support their personalised care requirements, using the available decision support aids
telephone triage all incoming referrals to bring together all of a persons identified care and support needs and explore their options to meet these via a single personalised care and support plan, or seamlessly refer cases, if necessary, to appropriate professionals
help people to manage their needs, answering their queries and supporting them to make appointments or to take up training and employment, and to access appropriate benefits where eligible
support the identification of patients for inclusion in MDTs within PCNs
support people to understand their level of knowledge, skills and confidence when engaging with their health and wellbeing, including through use of the Patient Activation Measure
raise awareness of shared decision making and decision support tools, and assist people to be more prepared to have a shared decision making conversation
ensure that people have good quality information to help them make choices about their care, Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing
provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles
administrator
Working hours
permanent
Responsibility
they do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
MAIN DUTIES AND RESPONSIBILITIES Use a variety of software packages to manage data and produce documents and presentations Use the EMIS computer system to update patient records and run reports Provide day to day support to the operations of services Providing meeting support, including dissemination of papers, minute taking and managing attendance Supporting the Pharmacy Team with key aspects of workload and responding to information requests and updates as necessary, being able to run key tasks as delegated Provide advice to healthcare professionals around shared care assurance in relation to local policies
they may also have access to information relating to member practices
use a range of communication skills to overcome barriers to understanding, especially where clinical information is being relayed to patients and non-clinical staff
participate in the development and delivery of training events for the clinical pharmacy team and practice staff in relation to the implementation of shared care policies and procedures and the introduction and implementation of new/changes to services Encourage the sharing of best past practice and innovation by creating and maintaining links between colleagues and practices
all such information from any source is to be regarded as strictly confidential
support practices with shared care medicine related queries to GPs, and other healthcare professionals, ensuring a timely response in appropriate format Provide non-clinical advice to prescribers and other healthcare professionals To have knowledge and understanding of the Sunderland Joint Formulary, Sunderland shared care guidelines and green plus leaflets Travel across the city to support service delivery is expected in this role Training & Development Fully participates in training and development Engages in a programme of ongoing support and feedback to maximise the benefit of the training and development plan
confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters
nurse
Working hours
permanent
Responsibility
ability to develop advanced comprehensive care planning and reviewing and assessment of interventions
diagnosis and disease management and delivery of expert clinical interventions and treatments
non-medical prescribing
main Purpose of the Job Work autonomously as an Advanced Clinical Practitioner, across traditional boundaries, within the Frailty Team and with Primary Care Networks and provide a high level of expertise to ensure patient-centred clinical care
they will act as a highly specialised role model for advanced practice, working closely with the multidisciplinary team and other key stakeholders
exercise advanced clinical expertise, levels of judgement, discretion and decision making whilst undertaking the skills of assessment, examination to provide a diagnosis and formulate management plans both reactive and proactive within an agreed scope of practice Evaluate investigations and revise treatment plans according to patient need and assess impact and outcome
advanced communication, problem-solving and decision making skills will be used to initial assess and provide on-going patient care
undertake advanced clinical assessment and examination, including but not limited to: Clinical data interpretation, investigation and treatment
hr officer
Working hours
permanent
Responsibility
advising managers and employees regarding policy
arrange and support with formal meetings as required e.g
training Delivery Deliver the corporate induction Deliver training workshops as required
recruitment / On Boarding Liaising with the hiring manager to ensure that all documentation are correct and advice on the appropriate recruitment method appropriate to the vacancy needs
responsible for the beginning to end process of recruitment, including placing of adverts, applicant processing, offer and on-boarding practicalities Maintaining the recruitment tracker and provide statistics to the HR Manager For clinical recruitment update PCSE and ensure NMC and GMC records are up to date and undertake monthly renewals Ensure all clinical employees have the appropriate medical indemnity and professional representation as needed Ensuring all relevant pre-employment checks are completed, in particular ensuring the Alliance is compliant with all regulatory requirements, including those of the Care Quality Commission Organising and deliver induction sessions Supporting with recruitment events / fairs both onsite and off-site Liaise with recruitment agencies as and when required Employee Relations Advise and support managers on employee relation issues including sickness absence, performance management, flexible working requests Manage maternity leave and returning to work, including paperwork, maternity payment schedules, MAT B1
investigation / disciplinary / grievance Ensuring compliance with legislation and in accordance with Company policy and procedure Review and write Company policies as required Absence Management Advise and support managers with the management of absence Organise referrals to Occupational Health as necessary Supporting formal absence review meetings Ensure return to work processes are completed in a timely manner and any follow up actions / meetings are arranged appropriately and in accordance with the absence management policy and procedure Highlight any trends / patterns of absence to the relevant manager and advice on the appropriate course of action Career Start Fellowship Programme Process any Career Start Fellowship applications in a timely manner, arranging interviews and host practice visits as necessary Manage the arrangement of host practice agreements Implement any changes to the working arrangements of Career Start Fellows Administration Maintain the HR database, new starters, changes of circumstance, leavers, producing reports as required and ensuring any variation has been confirmed in writing with letters saved to the employee file Manage the approval process for employee benefits including salary sacrifice arrangements Manage the HR Inbox each day and be the initial point of contact for all queries Maintain employee data on the training platform Process all resignations in a timely manner, undertaking exit interviews and ensuring HR database is updated accordingly Produce letters, emails and information as and when required Maintain online files in accordance with the HR records audit Ensure confidentiality is maintained Payroll Manage payroll administration each month and conduct payroll checks Ensure all documentation for payroll processing is correct including the calculation of sick pay and any salary sacrifice arrangements implemented Statistics Provide a monthly report of HR data to the HR Manager
health & Safety Ensure all employees supply the appropriate driving licence and insurance documentation for business travel Support where necessary any accident investigations Projects To be a proactive member of the HR team, being involved in team discussions, project input and to lead projects in the delivery of HR strategy to ensure the HR team works with an approach of continuous improvement
pharmacist
Working hours
permanent
full-time | Part-time | Permanent
full-time | Part-time
Responsibility
telephone medicines support Provide a telephone support for patients with queries and concerns about their medicines
patient facing care home/residential clinical medication reviews Manage own caseload of care home residents providing a structured medication review
work with care home staff to improve safety of medicines ordering and administration
attend and refer patients to multidisciplinary case conferences
identifying key areas of need for vulnerable patients and formulating care plans
patient facing clinical medication review and support Undertake structured, clinical shared decision making medication reviews with patients and utilising your independent prescribing and order relevant monitoring with appropriate review
medicine information to practice staff and patients Answer all medicine‐related enquiries from GPs, other practice staff, other healthcare teams (e.g
patient facing domiciliary/home visits Manage own caseload of vulnerable housebound patients at risk of hospital admission and harm from poor use of their medicines
Salary
salary
Requirements
clinical diploma
master’s degree in pharmacy
mandatory registration with General Pharmaceutical Council
minimum of two years’ post qualification experience
evidence of continuing professional development
the post holder must either have completed the CPPE primary care pathway or be working towards it
minimum of two years post-qualification experience
minimum of 3 years post qualification experience
Education
provide education and training to the, primary healthcare team and other health professionals’ e.g. nursing staff as required. Participate in a peer support network with fellow practice pharmacists
pharmacy technician
Working hours
permanent
full-time | Part-time | Permanent
Responsibility
provide clinical and non-clinical advice to prescribers and other healthcare professionals which may influence the outcome of treatments for patients
to have knowledge of the Sunderland Joint Formulary, Sunderland shared care guidelines and green plus leaflets
technical and Administrative Provide advice to healthcare professionals around shared care assurance in relation to local policies
clinical To support the PCN clinical pharmacy team by answering shared care medicine related queries to patients and their carers, GPs, and other healthcare professionals, ensuring a timely response in appropriate format
plan and organise meetings, for example with GPs, nurses, and other practice staff as necessary
enquiries may involve the exchange of complex, sensitive and contentious information which must be treated with an appropriate level of discretion and empathy
be able to use EMIS web to run searches and reports
to act within their professional boundaries but must judge when it is necessary to refer to a pharmacist for more complex clinical advice
Salary
salary
Requirements
BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
mandatory registration with General Pharmaceutical Council
evidence of continuing professional development
UK driving licence
UK work permit
experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
able to analyse and interpret prescribing data
experience of working in a primary care setting
Education
provide education and training to the, primary healthcare team and other health professionals’ e.g., nursing staff as required. Participate in a peer support network with fellow pharmacy technicians