SUCCEED SOLUTIONS Salary - Salary Report

Earnings on positions in SUCCEED SOLUTIONS

Looking for a job?

Tell the employer what experience you have

providing 2nd Line Technical Support to the business
resolve escalated tickets within timely manner
work closely with other support teams to identify quick fixes and relay to Service Desk
Show more +12
proactively monitor business services, identifying & resolving potential issues in advance
assist with Major incident management
maintain strong customer focus at all times
take responsibility and ownership of all incidents escalated to 2nd Line
cloud Telephony experience
troubleshooting & Resolving client side VPN issues
broad M365 knowledge
understanding of conditional access
extensive AD Knowledge
managing 3rd party relationships
supporting devices on both Apple and Windows platform
good understanding of LAN/DHCP & DNS