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STX NEXT is looking for employees for positions:
key account manager
key account manager
Responsibility
develop and maintain strong relationships with existing Clients, ensuring customer satisfaction and retention, including regular Client visits
KYC - Knows the Client, is familiar with Client product, is up to date in terms of project delivery
account P&L responsibility . Oversee and maintain the financial success of the Account
conduct contract negotiations including rates and contract provisions
cooperate closely with Delivery Managers/Project Managers responsible for project and delivery management to ensure KPIs are achieved
position as the main point of contact for all key departments on the Client side, addressing prompt resolutions to issues and inquiries. Propose tailored software and consulting solutions to meet Client’s requirements
collaborate with cross-functional teams to meet customer requirements and align new products or services with Client needs
identify new business opportunities to generate sales leads and achieve revenue targets. Execute on new business opportunities based on account plans and targets. KAMs are accountable for account growth
Requirements
minimum 5 years of proven track record of successful management and growth of key accounts
excellent communication and negotiation skills
project management and strategic planning skills
understanding of account and project profitability
problem-solving and decision-making abilities
results orientation and the ability to work under pressure
ability to work with different levels of clients and internal teams
knowledge of sales techniques and customer service
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