STUDIOSPARES EUROPE  Salary

CHURCHILL HOUSE 137-139 BRENT STREET LONDON NW4 4DJ UNITED KINGDOM

STUDIOSPARES EUROPE
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STUDIOSPARES EUROPE is looking for employees for positions:

sales support administrator

Working hours

  • full-time

Requirements

  • what we’re looking for
  • you will have proven and demonstrable experience of working in a fast-paced customer service environment
  • you will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with customers
  • excellent administration skills
  • demonstrate high levels of self-motivation, organisational skills and initiative to problem solve
  • you will be polite and professional at all times and have a willingness to go the ‘extra mile’ to exceed customer expectations

Responsibility

  • answer any queries with relation to delivery status
  • liaising with customers with courier returns
  • you will work closely with our dispatch team to identify issues, proactively problem solve and take ownership for resolving these issues
  • you will also look to support the sales team with various tasks
  • you may also be required to assist with events in and out of the office
  • you will liaise with a number of our UK and international suppliers
  • we are currently recruiting for a full time Sales Support role, to strengthen our customer services team who put our customers at the heart of everything they do
  • in this role, you will be the first port of call for customers calling in. Directing customers to the correct department whether that be Sales, Returns or Accounts