service administrator
Responsibility
- we have an opportunity for an Service & Sales Administrator to join our busy office team in Liverpool
- this role would involve supporting sales and service departments with general office administration
- A good phone manner is essential
Show more +13 - administration experience is essential
- communicating with Customers via phone and email
- liaising with service team to assist in placing orders for repair parts
- you would be reporting to the Office Manager and liaising with members of the Sales & Service teams
- receiving in repairs via courier and from customers in person
- producing repair estimates and invoices, collecting payments
- this position suits a highly organised individual with an eye for detail, who is capable of learning new processes and software quickly. The successful candidate will be able to multitask and remain positive and calm under pressure
- this job is full-time
- dealing with any customer queries in a professional, friendly manner
- identifying opportunities to maximize the company’s sales
- assisting Sales team with processing website orders, and updating product pricing via Quickbooks
- accounts administration, processing invoices, paying vendors, payment allocations, sending remittance advices & statements
- basic product knowledge and an interest in music / audio is an advantage but not essential as full training will be given
Requirements
- studiocare Professional Audio Ltd. are one of the UK's premier Professional Audio companies with dedicated sales, rental, and service departments
- job Types: Permanent, Full-time
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