ability to work as part of a team and on own initiative
customer service experience preferred but not essential – a natural ability to help, empathise and
problem solve is essential
competency on all Microsoft packages
good listener and communicator – by, face to face, on the phone and by email
attention to detail
positive approach to the working environment
Responsibility
JOB TITLE: Customer Service Co-ordinator
SITE LOCATION: Tamworth
email copy POD’s to customers on request
you will be the first point of contact for customers seeking support from customer services either by
provide production and delivery dates to customers by responding to customer requests and also proactively liaising with the customers regarding production/delivery delays
estimator
Working hours
full-time
Requirements
any exposure to the construction industry would be advantageous
computer literate
excellent attention to detail
good Telephone manor
Responsibility
JOB TITLE: Estimator
SITE LOCATION: Stormking / Tamworth
job Purpose: Respond to "GRP" Glass-reinforced plastic enquiries, primarily to the national housebuilders
business development
Working hours
full-time
Requirements
any exposure to the construction industry would be advantageous
computer literate
excellent attention to detail
excellent Telephone manor
good Telephone manor
Responsibility
job Purpose: To assist the external sales team in identifying opportunities and converting quotes to purchase orders via the CRM system, whilst obtaining site build programmes to aid the Sales and Operation Planning department
to ensure all quotes issued are followed up in a timely manner with follow up / notes diarised
to help train current team and future members of staff to log enquiries via the CRM system
marketing manager
Working hours
full-time
Requirements
degree educated or marketing qualification
good organisational skills
degree in marketing or professional CIM qualification
excellent interpersonal skills
CRM Data analysis
experience within construction or industrial manufacturing would be ideal but not essential
experienced in developing strategic marketing plans which deliver against wider business objectives particularly around new market research & analysis
competitor and customer benchmarking and market analysis
Responsibility
the effective use of marketing to deliver business objectives whilst working closely with the Managing Director and Sales Director to ensure maximum existing and new market penetration
A desire to keep up with industry and marketing developments ensuring knowledge is current
transport manager
Working hours
full-time
Responsibility
maintains quality service by establishing and enforcing organization standards
empowering Others – Delegation of trust, correct controls, feedback, communicate accountability and responsibility
key Experiences
driver
Requirements
ability to make decisions and escalate if necessary
ability to communicate effectively and motivate the workforce
ability to keep calm under pressure
excellent transport and compliance knowledge and skills
knowledge of electronic POD systems would be ideal, although training can be given
good standards of housekeeping
valid Driver/ CPC card
minimum of 6 months proven HGV experience
Responsibility
adherence to highways laws at all times
ensure compliance in line with operator’s license
undertake reasonable duties as and when required/as directed by the senior manager
sales account manager
Requirements
experience within a Senior Sales, Sales Manager and or Business Development Manager position is essential
experience in the Trade and retail sector
strong product knowledge
must be results driven and can demonstrate success
highly motivated self-starter
delivers and exceeds targets
process driven
can build and develop effective relationships
Responsibility
prepare a monthly report on activity and sales performance
act on new business leads promptly and provide a weekly progress report on development, provide a monthly management report using the template provide by the Divisional Sales Manager
provide sales forecasts and regular update opportunities
maintenance technician
Requirements
extensive knowledge of building systems such as Industrial electrics
understanding of Preventative Maintenance Systems
fault Finding Skills Electrical & Mechanical
recognised Electrical qualification
Responsibility
assists team members with tasks when required
performs other related duties as assigned
plan work priorities, order required materials, needed to complete tasks
technical engineer
Requirements
strong design and technical skills within GRP manufacture
experience in using computer aided design 3D modelling