STEER GROUP is looking for employees for positions:
contact centre manager
Working hours
full-time
Responsibility
steer Automotive Group is an award-winning company with over 30 years of knowledge and expertise within the vehicle body repair sector
up to £35,000 subject to skills and experience
chelmsford Contact Centre
any business is all about the people within it and we want to be the best
our aim is to be the repairer of choice for our clients, their customers, and colleagues within the industry
ensuring effect day to day management, utilizing available technology and reporting tools
enhancing the performance of the team and service delivery to work providers and customers
setting clear, realistic and accountable performance measures for the team and individuals
Salary
salary
Requirements
work closely with the Customer Operations Director in day to day management of claims processing and deployment
enhance the performance of the team and service delivery to work providers and customers alike
set clear, realistic and accountable performance measures to the team
co-responsibility for the recruitment, training and performance management of the the team
meet or exceed KPI's in place
support repair centre needs across the London Region
record and manage complaints and reporting, including root-cause analysis and measures for improvements
contact Centre: 2 years
purchase ledger clerk
Responsibility
up to £26,000 per annum subject to skills and experience
chichester
inputting supplier invoices and credit notes onto the system
contacting suppliers with regards to queries and requesting copy of invoices
answering incoming calls appropriately and professionally
flagging any accounts issues with team members as effectively as possible
review invoices to ensure they are appropriately authorised and coded
monitor correct authorisation and coding of expense claims
financial accountant
Responsibility
monthly payroll processing and analysis
responsible for supervision of [2] finance team members
responsible for supervision of finance team members
KPI reporting
Requirements
you will have significant team management experience, with confidence in decision making in relation to both accounting and staff management and an openness to embrace change and initiate improvement
vehicle technician
Responsibility
up to £40,000 per annum subject to skills and experience
up to £50,000 per annum subject to skills and experience
aylesbury
stockton
surface preparation, filling, sanding and cleaning surfaces
running our spray booth
unpacking, handling and preparing parts prior to paint
checking that the vehicle has been masked and prepared to the required standard
customer service advisor
Responsibility
up to £28,000 per annum subject to skills and experience
up to £25,000 per annum subject to skills and experience
up to £24,000 per annum subject to skills and experience
up to £30,000 per annum subject to skills and experience
competitive Salary, subject to skills and experience
up to £26,000 per annum subject to skills and experience
up to Up to £40,000 OTE per annum subject to skills and experience
high Wycombe
Requirements
multi-task in a busy environment
managing our customer experience journey, including customer complaints and resolutions
plan your workload effectively to ensure customers are updated to agreed timescales
work accurately under pressure
liaising with our drivers and managing the transport diary
work as part of a team as well as on your own initiative with minimal supervision
be flexible in your approach
updating insurance companies
group financial accountant
Responsibility
preparing annual financial statements for group entities in accordance with UK GAAP
preparation of the monthly consolidated balance sheet and cashflow, including analysis of Group cash and working capital
SLT and Board presentations
preparation of audit schedules and analysis, together with liaising with the auditors
complete monthly Group balance sheet reconciliations and analysis
responsible for all intercompany tasks, including postings, preparation of monthly statements and reconciliations
monthly consolidated Group management accounts, including a comprehensive overview of financial statement performance, comparing actual results with budget and forecast with a clear narrative and explanation for senior management
driving the timeliness and accuracy of statutory financial reporting by all group companies, ensuring compliance with financial reporting standards and support Accountants with the preparation of financial statements for their respective trading entities
purchase ledger manager
Benefits
mutual
Responsibility
oversee the purchase ledger for group holding companies
oversee the purchase ledger for the whole group via an agreed structure of direct reports in different regions
contribute to the hive-up project by working on a plan to coordinate existing purchase ledger resource around the group
accounts payable clerk
Responsibility
inputting supplier invoices and credit notes onto the system
check Supplier invoices against Autoflow transactions
reconcile monthly supplier statements and creating monthly payments to suppliers on Netsuite
contacting suppliers with regards to queries and requesting copy of invoices
ownership of the AP email inbox
answering incoming calls appropriately and professionally
flagging any accounts issues with team members as effectively as possible
about You
transport manager
Benefits
service car
Responsibility
up to £30,000 per annum subject to skills and experience
borehamwood
about You
delivery driver
Requirements
plan your workload effectively
work skillfully and safely under pressure
work as part of a team as well as on your own initiative with minimal supervision
be flexible in your approach
continually work to high standards with customer satisfaction in mind
valid Driving Licence and be over the age of 25 due to insurance reasons
about Us
steer Automotive Group is an award-winning company with over 30 years of knowledge and expertise within the vehicle body repair sector
Changes in earnings for the position technician
0700 £1.4K £2.1K £2.8K £3.5K £4.2K £
0700 £1.4K £2.1K £2.8K £3.5K £4.2K £
4.1K £
2024
3.9K £
2025
Changes in earnings for the position panel beater
0700 £1.4K £2.1K £2.8K £3.5K £4.2K £
0700 £1.4K £2.1K £2.8K £3.5K £4.2K £
4.1K £
2024
3.9K £
2025
Changes in earnings for the position parts advisor
0700 £1.4K £2.1K £2.8K £3.5K £4.2K £
0700 £1.4K £2.1K £2.8K £3.5K £4.2K £
4.1K £
2024
3.9K £
2025
Changes in earnings for the position workshop controller