STEER GROUP  Salary

14-21 RUSHWORTH STREET LONDON SE1 0RB UNITED KINGDOM

STEER GROUP
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Earnings on positions in STEER GROUP

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Estimated salary

£ 3333

Median salary at STEER GROUP

£ 1711 Lowest salary
£ 3226 The average salary
£ 5833 Highest salary

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STEER GROUP is looking for employees for positions:

contact centre manager

Working hours

  • full-time

Responsibility

  • steer Automotive Group is an award-winning company with over 30 years of knowledge and expertise within the vehicle body repair sector
  • up to £35,000 subject to skills and experience
  • chelmsford Contact Centre
  • any business is all about the people within it and we want to be the best
  • our aim is to be the repairer of choice for our clients, their customers, and colleagues within the industry
  • ensuring effect day to day management, utilizing available technology and reporting tools
  • enhancing the performance of the team and service delivery to work providers and customers
  • setting clear, realistic and accountable performance measures for the team and individuals

Requirements

  • work closely with the Customer Operations Director in day to day management of claims processing and deployment
  • enhance the performance of the team and service delivery to work providers and customers alike
  • set clear, realistic and accountable performance measures to the team
  • co-responsibility for the recruitment, training and performance management of the the team
  • meet or exceed KPI's in place
  • support repair centre needs across the London Region
  • record and manage complaints and reporting, including root-cause analysis and measures for improvements
  • contact Centre: 2 years

Earnings on positions in STEER GROUP

Average salary in this position
Average salary in this position in the country
4712 £
-25%
3555 £
2099 £
-8%
1935 £
2123 £
-13%
1866 £
2115 £
4%
2198 £
3333 £
24%
4122 £
4583 £
8%
4924 £
3333 £
-39%
2040 £
3750 £
-26%
2803 £
3608 £
-14%
3124 £

National average salary

2950 £

Average salary in this company

3226 £

Graph of salary changes over time