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STATION ROAD SURGERY is looking for employees for positions:
receptionist
receptionist
nurse
receptionist / administrator
medical secretary
practice manager
Working hours
part-time | Permanent
Responsibility
ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
deal with all general enquiries, explain procedures and make new and follow-up appointments
explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
liaise with the Duty Doctor regarding any home visit requests
advise patients of relevant charges for private services, accept payment and issue receipts for same
enter patient information on to the computer as required
using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
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