Earnings on positions in STATE OF PLAY HOSPITALITY
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STATE OF PLAY HOSPITALITY is looking for employees for positions:
sales manager
sales manager
development manager
sales executive
it manager
Working hours
full-time
Responsibility
the Reservations team is accountable for pre-booked revenue which equates to between 40-70% of the business’ total revenue, depending on season
the Group Sales Manager efficiently manages the team to achieve set pre-booked revenue targets, while ensuring the guests receive unforgettable experiences at all State of Play Hospitality venues
REPORTING TO: Head of Sales
DIRECT REPORTS: Reservations Executives
MAJOR GOAL: The Group Sales Manager is responsible for effective and successful running of the Reservations department at State of Play Hospitality, covering both of its existing UK brands
ensuring that you and your team are familiar with and adhering to company procedures, including but not limited to: recruitment, onboarding of new starters, individual reviews and appraisals, probationary reviews and implementation of development or performance improvement plans
someone able to identify gaps and shortfalls within team performance and take appropriate course of action to combat decline, spot opportunities and train and develop team members
working closely with the Head of Sales to produce a yearly pre-booked revenue strategy
Requirements
at least 3 years’ experience in management of a central team in high volume sales, events or reservations
leading a sales, events or a reservations team through opening of new venues or concepts
experience in launching or assisting with creating new bookings systems
proven experience in developing action plans to drive sales, with evident results
experience in understanding hospitality venues’ profit & loss financial plans / budgets and how pre-booked revenue contributes to these
strong knowledge or understanding of the Collins bookings system and any other reservations systems
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