STAFFORDSHIRE SKIN AND LASER CLINIC

Responsibility

• A wonderful opportunity has arisen to join one of Staffordshire’s leading skin and laser clinics
• we are seeking an exceptional Receptionist with excellent communication and customer service skills
• greet patients
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• experience within the industry will be advantageous
• to liaise with new and existing patients to identify their needs
• maintain and manage patient records
• move patients through appointments as scheduled
• provide treatment information to clients
• answer incoming calls and deal with enquiries
• schedule patient appointments
• collect payment and ensure invoices are raised at point of sale
• at Staffordshire Skin & Laser Clinic we provide the highest of standards within the aesthetics industry, and offer only the very best, results driven, medical grade equipment and treatments to enable us to meet our customers goals and expectations
• complete other clerical duties as assigned
• the role of the receptionist in our clinic is essential in ensuring our customers are greeted professionally and provided with optimal customer care
• provide general administration assistance to all practitioners, Clinic Manager and Director
• the successful candidate will be passionate about aesthetics, will have excellent customer care skills and will be keen to learn, and develop their own knowledge base to ensure they can provide essential information to clients
• safeguard patient privacy and confidentiality
• they will have a professional telephone manner, have good IT skills, have a smart appearance and be willing to work as part of a team
• complete necessary mandatory training
• take an active role in the promotion and retail of products and treatments sold within the clinic
• full training will be provided although experience will be an advantage