STADIUM MK

Event Supervisor Milton Keynes

This is a 40 hour contract for 7 months October - AprilJob purpose: To work alongside the Arena Manager to provide a prompt and efficient food and beverage service for functions in Arena and Concourse. To lead teams while on shift.Role Competencies:Planning Timescales:· Working alongside the Arena Manager to plan and deliver events up to a 3 month period.· Lead a team with minimal supervision to complete the event requirements.· Liaise with the clients to agree timeline of specific needs pre and post event.Decision Making:· Provide efficient service and resolution to guest requests and issues on pre and post event days.· Assist the Arena Manager to deliver agreed decisions for large events.Impact & Influence:· Ensure team members are aware of the requirements required from them to complete food and bar service.· Lead by example and deliver high standards for all events within Marshall Arena and Stadium Concourse.· Ensure that all customers receive excellent customer service for functions.Skill Level:· Knowledge of Health and Safety guidelines.· Bar experience preferred.· Events experience in a hotel or large conference or sporting venue.Communication:· Excellent communication skills, both written and verbal.· Confident in front of large amounts of people delivering briefings and ensuring they are positive of the tasks ahead.· Excellent customer service skills.Budget Management:· To be responsible for any budget decision within remit of role.Lead & Develop:· To lead a team to deliver food and beverage services, while dealing with guest requests on pre and post event days without senior management onsite.