ST SELECTION

Responsibility

• organise deliveries and collections and paperwork
• planning transport for deliveries and collections
• to ensure that the hire order going to the depot is complete, ensuring all information has been obtained from the customer and relayed to the branch in a timely manner
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• report this job
• to ensure that customer requirements are dealt with efficiently and effectively whether received by phone or electronically

Requirements

• customer services
• customer service
• customer care
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• order processing
• plant hire
• IT literate – confident in using various systems
• organisation / Personality / Drive and intelligence / Communication skills
• excellent customer service and communication skills
• beneficial to have experience within the construction industry
• you must be reliable, punctual and enthusiastic
• reliable, punctual and enthusiastic
• excellent telephone manner
• strong admin and customer service skills
• you will need to be organised, self-motivated and proactive
• well organised
• team player
• self-motivated and proactive
• you must be well organised
• the successful candidate will need to be self-motivated and proactive
• visit the JobsAware website for information and free expert advice for safer work
• please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process
• reference: 50260141
• to stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse

Earnings for position customer service advisor

Responsibility

• the health and safety of your teams and others who may be affected by their acts
• leading growth of existing business units and establishing new opportunities
• ensure operational and commercial activities are effectively and efficiently aligned
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• accurate monitoring of business performances and provide accurate and timely information
• demonstrate and maintain an understanding of our customer base and product range
• work in conjunction with managers / directors to ensure a uniform approach
• performance-manage your operational and sales teams ensuring individual development, longer term succession planning and execution of day-to-day activities are to the highest standards
• company - Leading supplier of Hire Equipment

Requirements

• you will need experience in a field-based sales role ideally within the Hire Industry
• experience selling into the M&E market would also be beneficial
• ability to build long lasting, mutually beneficial relationships
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• full product training will be given as well as continuous support
• experience in the rental market or a technical product is essential
• knowledge of the construction industry and its market is preferred
• negotiation skills at all levels, good presentation skills and influencing techniques
• proven ability to build relationships and win new business
• A proven track record within the construction Industry or construction hire service sector
• commercial and Operational ability to develop the business overseeing a large team
• experience identifying and developing new business opportunities
• extensive experience in performance management of their teams
• capable of engaging effectively at all levels within the business and wider construction industry
• the ability to work in a fast paced, challenging environment

Earnings for position regional manager

Responsibility

• dealing with customer enquiries and requests via phone and email
• processing customer orders using rental software package MCSrm
• organising daily and weekly logistics for all deliveries, collections and equipment maintenance
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• processing paperwork associated with hire contracts and the servicing of equipment
• working closely with the depot foreman and team of engineers to ensure all customer requests and orders are delivered to a high standard
• ensuring that all products that are hired to customers are safe and have been properly tested in accordance with company procedures
• liaising with branches to organise deliveries and collections of equipment
• invoicing checks and queries
• liaise and negotiate with suppliers
• raising contracts across two systems
• organise deliveries and collections and paperwork
• as a Junior Hire Controller you will train to become first point of contact for our varied customer base and support the Depot Manager in all aspects of the day-to-day operations

Requirements

• IT literate - confident in using various systems
• organisation / Personality / Drive and intelligence / Communication skills
• previous experience within the hire industry is desirable
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• beneficial to have experience within the construction industry
• excellent business development and customer service skills
• strong admin and customer service skills
• you will be driven, self-motivated and disciplined to follow up on all leads and work with minimal supervision
• has the capacity to work autonomously and to prioritise their workload
• strong organisational and communication skills
• is able to thrive when both working as part of a team and as an individual
• is proficient with all Microsoft packages with strong typing and general computer skills
• has good business awareness and attention detail in every aspect of their work
• has the ability to prioritise a variety of matters, as and when they arise, and deal with them in a professional and timely manner
• can demonstrate high levels of both oral and written communication skills to forge strong internal and external relationships, across all levels of business

Earnings for position hire controller

Responsibility

• negotiate competitive rates and conditions for all land services notably restaurants & attractions
• secure contracts with suppliers in line with the purchasing strategy and remit advised from The Commercial Director
• product development - source new venues and be proactive in proposing new products appropriate to the various sales channels
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• provide product updates and presentations of new products or packages to B2B clients
• to propose, plan and attend business trips and meetings in order to negotiate and renegotiate contracts
• ensure existing and new supplier relationships are built and maintained to maximize all commercial opportunities
• organise and attend FAM trips. Attend key industry events, workshops and networking opportunities where required
• ability to travel, to key destinations in the UK and Northern Europe when required
• prepare and analyse statistics via software products to benefit effective negotiations and product analysis for re contracting
• to develop and maintain commercially advantageous business relationships with our suppliers
• provide the Operations team with product updates and respond to day to day queries
• ensure all contracts are completed accurately and in full with all information being set up in a timely fashion
• attend appropriate meetings, as required
• inventory booking prior to move in and processing therefore once received
• ensure properties are compliant and meet all safety regulations– e.g. EICRs, Gas Certs and EPCs
• controlling the New Installation works and providing feedback to the Fulfilment Director / Project Manager on any related issues
• negotiate added-value deals, overrides and special offers
• constantly challenging yourself to increase product knowledge and identifying potential suppliers to support our product offering
• chase and confirm tenant references prior to move in to display suitability
• complete all aspects of “Move in Pack Production” including generating contracts, property compliance and arranging handover
• salary - £23k - £26k

Requirements

• graduate in tourism related subject or at least 12 months experience in the travel industry
• confident and passionate about learning and succeeding in the role
• excellent negotiation skills
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• excellent organisational and planning skills
• the ability to deal with competing priorities effectively
• self-motivated and good working under pressure
• strong written and verbal communication skills
• the applicant needs to have strong commercial acumen, be adaptable, reliable and flexible, with a responsible attitude and possess the ability to respond to tight deadlines
• desirable - Previous experience in a UK travel industry

Benefits

• mutual

Earnings for position manager

Responsibility

• ensure all admin is accurate and is available for all client meetings/contract signings/key collections as and when required
• ensure the move in process is carried out in line with company procedure including but not limited to all compliance documents are completed and on file, funds are received and keys are released accordingly
• offer admin support as and when required to help progress active sales and lettings
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• generating paperwork for production requests & delivery notes
• ensure all systems are accurately maintained and up to date, particularly regarding key management and property security

Requirements

• minimum of 12 months administration/ customer services experience within a fast paced environment
• technical product experience
• customer Service and Account Management
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• technical Knowledge
• excellent telephone manner
• interfacing between customers and other functions within the organisation to provide service to new and existing customers
• ability to read and understand catalogues and drawings, pricing and price variances, contracts and margins
• proficient in pricing and margin calculations
• proficient IT user, able to use MS packages as well as a range of internal systems
• thrives in a fast paced, fluid environment
• accuracy and attention to detail
• experience of working within a customer service or admin role is preferred
• ability to work as part of a team as well as independently
• strong communication skills
• ability to work to tight deadlines, achieve sales target, prioritise workload and manage multiple projects at once
• building up new and existing relationships with both internal and external customers · Making relevant business decisions for Route to Market
• organised
• ability to follow processes

Earnings for position sales coordinator