SPRINGPACK  Salary

UNIT 1 BERKELEY BUSINESS PARK WAINWRIGHT ROAD WORCESTER WR4 9FA UNITED KINGDOM
TIN: 08775441

SPRINGPACK
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SPRINGPACK is looking for employees for positions:

internal account manager

Working hours

  • full-time

Benefits

  • company car

Responsibility

  • you will play a crucial role in promoting our products and services, ensuring customer satisfaction, and achieving sales targets
  • manage and grow your own customer base through proactive telephone communication, introducing new products and services offered by Springpack
  • provide administrative support to Business Development Managers, including handling new enquiries, quotations, and sample requests
  • manage the Enquiries inbox, ensuring timely responses, meeting KPIs, and delivering exceptional service to existing and potential customers
  • springpack, a leading provider of packaging solutions, is seeking a motivated and customer-focused individual to join our dynamic team as an Internal Account Manager
  • maintain accurate records of bespoke stock codes and update cost prices accordingly
  • in this role, you will be responsible for managing and growing your own customer base, while providing administrative support to our Business Development Managers
  • assist the Sales Executive in resolving queries and addressing customer concerns

Education

  • A-Level or equivalent

Requirements

  • previous experience in a customer-facing role, preferably in sales or account management
  • strong communication skills, both verbal and written, with a professional telephone manner
  • excellent organisational and multitasking abilities to manage customer accounts and administrative tasks simultaneously
  • ability to analyse data and generate reports
  • proactive, results-oriented mindset with a focus on meeting and exceeding sales targets
  • exceptional customer service skills and the ability to build and maintain client relationships
  • strong problem-solving skills and the ability to resolve customer queries effectively
  • flexibility to attend trade exhibitions, events, and demonstrations as required