SPECIALIST MOTOR FINANCE

Responsibility

• responsible for managing the balance sheet through the approval and posting of journals and completion of reconciliations on a monthly basis
• processing of payments to and from customers, introducers, suppliers in accordance with agreed procedures via faster payments and direct debits
• responsible for managing accounts payable and cashflow management
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• allocating customer payments and ensuring all sums received are posted to the correct agreement
• responsible for the preparation of reporting for regulatory submissions and presenting to Finance Director / Managing Director for sign-off
• support the Finance Manager through the external audit process and in the preparation of Statutory Accounts
• challenge existing processes and look to automate processes to improve control and drive efficiency
• accuracy of financial reporting and preparation of external submissions
• ensuring all cash and banking operations are completed in line with the agreed processes and procedures, ensuring management of financial risk and control
• completion of submission reporting in advance of the deadlines to ensure appropriate management oversight
• responsible for the calculation of quarterly Corporation Tax and VAT for quarterly submission and presenting to the Finance Manager / Finance Director for sign-off
• proactive management of the cashflow and cashflow forecast
• maintaining daily records of all cash received and working closely with the Financial Accountant to update the cashflow and forecasts as appropriate
• perform regular reconciliations of all bank accounts ensuring that unidentified items are investigated and resolved and that the reconciliations are formally signed off
• ensuring all control procedures and documentation associated with the preparation and processing of payments are completed in a timely and efficient manner
• responsible for allocation of customer payments to their agreement
• responsible for upload and submission of faster payments and direct debits
• support the Financial Accountant when required

Requirements

• ability to manage time effectively to ensure accurate submission of payments are made within required timeframes
• the successful candidate will be newly or part qualified ACA, ACCA or CIMA
• adherence to processes, policies, and control framework as set out in the employee handbook and by line management
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• experience of technical accounting is preferred
• accounting: 1 year
• systems knowledge: Knowledge of Barclays, PanCredit, CODA and/or Sage Intacct would be advantageous
• systems knowledge: Knowledge of PanCredit, CODA, Sage Intacct and SAS would be advantageous

Current offers for the position:

Responsibility

• scoping, coding and implementation of projects relating to internally developed software
• support development and maintenance requirements of existing in-house developed solutions
• communicate with the Technology function and wider business regarding service availability and development/maintenance requirements
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• SMFL are looking for a flexible and capable developer to support and build functionality within existing systems and new services
• liaise with infrastructure team to specify and build requirements for any required platforms for developed solutions
• the Software Developer role provides support of all development services, platforms, and new developed projects within SMFL
• suggest and implement relevant improvements to the developed services and platforms in use within SMFL
• integrate into the Agile project management environment, estimating and completing work in an accurate manner to support project planning
• this is an exciting opportunity for a Software Developer to join the development team within the Technology function at Specialist Motor Finance
• build and maintain effective relationships with internal key stakeholders
• over the past few years SMFL has been on a journey to improve the end-to-end customer journey, as well as enhancing its data, analytical and technology offering
• build and maintain effective relationships with 3rd party development teams, where they integrate with our developed solutions, and where required
• several key initiatives have been delivered during the last few years, including a full re-design and re-development of the SMFL credit acquisition journey
• create accurate and clear documentation to allow full knowledge transfer within the development team, and administration of services by the wider technology team where appropriate

Requirements

• good educational background in a relevant field, such as Computer Science, Engineering and Mathematics
• at least 3 years proven working experience in the delivery and administration of IT development services
• excellent client-facing, written and communication skills
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• strong understanding of the software development life cycle within an Agile environment
• solid organisational skills including attention to detail and multi-tasking skills
• knowledge of Unit, integration, Test Driven Development , regression and functional testing methods
• knowledge, understanding and experience of application security
• IT Development Service: 3 years
• knowledge, understanding and experience of change and release management processes
• good analytical/problem solving skills
• good communication skills , applied at all levels across an organisation
• experience/knowledge of development, including but not limited to C#, PHP, XML, JSON, Web APIs, backend development, MVC, relational databases , Visual Studio .NET and IIS
• design Patterns and SOLID Principals

Current offers for the position:

Responsibility

• the Collections Team Leader provides support for all members of the collections team
• drives productivity in line with agreed Key Performance Indicators thus ensuring performance expectations are met
• they will drive the performance of the team to ensure they maximize results
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• monitors performance and development objectives for all collections staff
• acts as role model and leader to ensure Vision and Values are embedded within team
• encourages an environment in which personal and business development is seen as key within the team
• ensures principles of Treating Customers Fairly are adhered to by all members of the collections team
• ensures exceptional levels of customer service are achieved
• provides effective, ongoing communication to the team and department
• provides support and training for collectors to maximise productivity and effectiveness and assist in setting clear objectives for improvement
• the team leader will manage the collections team in the absence of a collections manager and will provide managerial support at evenings and weekends
• provides Management Information as required to their line management
• participates in project work, driving business improvements through innovation and new initiatives
• complete monthly one-to-one and annual performance reviews, provide training and support to the team, monitoring and appraising them accordingly
• maintains targets set by Collections Manager based on departmental and business Bad Debt provision plans
• maintains individual’s targets set in conjunction with the Collections Manager to ensure the department exceeds business expectations
• prioritise workloads ensuring all agreements are worked and diarized correctly to optimise customer contact rate
• review the collections activity to correctly place agreements in an appropriate work queue
• ensures the attendance, punctuality and conduct of all employees is in line with company guidelines, ensuring adherence to all codes of practice, policies and procedures
• benchmarks performance of Collections Team based on industry averages

Requirements

• good working knowledge of motor finance business
• minimum 3 years call centre experience
• working knowledge of all regulations relating to collections activity
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• advanced understanding of technologies and MI
• working knowledge of departmental and business policies and procedures that will support the call centre environment
• strong motivational skills
• strong attention to detail
• collections: 3 years
• excellent team working skills
• management: 1 year
• team player with excellent leadership and interpersonal skills
• strong verbal and written communication skills
• ability to communicate with all levels

Current offers for the position:

Responsibility

• production and maintenance of documentation for systems and processes within IT
• provide general IT support to the business and its IT systems where necessary
• monitoring IT systems performance and participation in the identification and recommendation of improvements to such systems
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• ensure that all support, tasks and procedures are carried out effectively and efficiently
• ensure that business users are kept informed of issues and progress
• ensuring that procedures are followed, particularly relating to Health and Safety and Security
• cover for support and management of Loan Management system
• the Systems Administrator will also undertake project work across a variety of initiatives which will be aimed at improving the function and efficiency of the company
• the post holder will be responsible for participating in the decision making process in order to identify and recommend system improvements

Requirements

• good analytical/problem solving skills
• good communication skills , with an ability to communicate with business users and IT staff
• diplomatic and patient
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• good organisational and planning skills
• work well within a team environment
• work well under pressure and to deadlines
• willing to learn new skills and methodologies
• system administration: 2 years

Current offers for the position:

Responsibility

• ensure that Consumer Duty Legislation is central to the core skills delivery in the business
• awareness of the legislative/compliance requirements to ensure any training-related activities are addressed
• identification of training needs through understanding of the company’s business strategy and skills requirements
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• co-ordination and prioritisation of individual skills-based training needs
• development and monitoring of the company training requirements and of appropriate internal training and development policies
• identification of the most effective training/development solution to meet each training and development need
• development and management of a ‘train the trainer’ approach where applicable across the business
• management of all training administration, including maintenance of training records , pre- and post-training administration
• act as role model to ensure vision and values are embedded within the team
• building and maintaining open communication with all stakeholders within the business to ensure departmental training needs are met
• procedural review to accompany training delivery to ensure consistency with requirements
• to provide leadership, help, guidance and support to the Training team
• evaluation of all training and development activities to ensure training objectives are achieved to ensure call handling and service quality is maintained
• will have a thorough knowledge of departmental procedures and policies

Requirements

• experience of working in the finance industry
• experience of training, coaching or developing others
• understanding of the finance industry’s regulator
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• awareness of motor finance products
• A need to learn the core activities of all Operations teams
• A willingness to study, or be qualified in CIPD
• excellent verbal and written communication skills
• management Experience
• experience of delivering constructive performance feedback
• ability to deliver training content to groups of staff
• an organised and planned approach to workload
• root cause analysis of customer feedback and complaints

Current offers for the position: