care co-ordinator
5 the last 103 days, recently 2023-10-03
Responsibility
- explaining practice arrangements to new patients who register with the practice both on a permanent or temporary basis
- responding to all queries and requests for assistance from patients and other visitors
- to be a key user of the ‘Quality and Outcome Framework’ to provide GPs and others with reports/information
Show more +28 - patient Support and Reception Services To provide a caring, informative and professional service to patients and others with regard to appointments, queries and other information, supporting the all-round care that patients receive at our surgeries
- keep abreast of the SNOMED changes in Technical Requirements Specifications to meet requirements
- deal with incoming and outgoing patient medical records in a timely manner, contacting the relevant organisations for urgent or missing items
- to address the ever-increasing demand for health care services and to better support individuals within their own communities, there is wide recognition of the need to embrace new ways of working and digital healthcare technologies to ensure all patients receive the right care, in the right place, at the right time
- the purpose of this role is to provide support to our organisation and patient population across a range of areas such as the Quality and Outcomes Framework and Enhanced Services in relation to data recording, extraction, analysis and communication
- applications via https://www.jobs.nhs.uk/candidate/jobadvert/A3272-23-0017
- applications via https://www.jobs.nhs.uk/candidate/jobadvert/A3272-23-0018
- this is focused on working with our clinical system to sustain and enhance our business performance through supporting patients to receive care and advice with their healthcare
- to provide IT support and services to all members of the Practice team across both sites
- providing GPs with information to make decisions
- by opening, distributing and dispatch mail
- the role also has a key focus on data quality, providing advice and guidance to all practice staff in the use of the clinical system
- you will work closely with amongst others; the clinical team, the Practice Business Manager, Care-Co-ordinator – Digital Support and our patient population
- updating GPs and others on how QOF is performing
- entering requests for home visits onto Visit screen, detailing all relevant information and inform the Duty Doctor where necessary Advise patients of appropriate charges for Non-NHS Services, accept payment and issue receipts
- to be familiar with, and maintain up to date knowledge of the GP and PCN Enhanced Service Contract requirements
- to assist and advise about systems regarding codes for the purpose of recording and extracting data from the clinical system
- to receive incoming and initiate outgoing communications in order to facilitate timely and appropriate exchanges with others, taking messages and dealing with enquiries
- provide support with regular monthly searches for recall systems and produce patient communications
- to support others by maintain filing and administrative systems so that written or electronic information is easily accessible and secure
- prepare and submit data claims in relation to prescribing and reconcile against income
- open and secure premises as required according to the rota
- key tasks include: Booking patient appointments with GPs or other Health Professionals using the practice appointments system and in accordance with practice guidelines
- the role supports with the smooth every day running of the office including: Proactively maintaining stock levels in our consulting rooms
- scan and process documents in accordance with practice protocols We are a small team with a big remit, so we consider teamwork a core part of our job role
- support the organisation with all aspects of GDPR compliance
- act as a point of contact for digital queries
- support the practice team to ensure adherence to Information Governance including training, policy development and completion of annual assessment
Salary in other companies in the position care co-ordinator
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