SOUTH WESTERN RAILWAY is looking for employees for positions:
security manager
Trade
management
Management
Responsibility
carry out security assessments of SWR locations, and implement change to ensure safety of staff, public and locations
develop annual audit plans, advising the Senior Safety Assurance Manager on scope in relation to the audit strategy
support the Safety trainer to design and manage the safety and security training plan to comply with relevant legislation and standards
support the safety and security culture at SWR through effective coaching of frontline colleagues and managers
collaborate with stakeholders within the business and advise on matters of Safety and Security
participate in key industry groups as determined by the Senior Safety Assurance Manager
deliver Occupational Safety and Security audits as a lead auditor, making appropriate recommendations, assigning action owners, agreeing timeframes, and tracking to completion
planning and facilitating of core safety and security training courses and safety inductions across SWR. This will include creating safety and security training documentation for colleagues in SWR
maintenance team leader
Trade
installation & Maintenance
Installation & Maintenance
Responsibility
ensure your personal safety and that of others at all times
supervise and mentor assistants, contractors and apprentices and provide on the job training where required
comply with all safety systems and responsibilities at all times
undertake routine fault finding on vehicles/components to identify faults/solutions and affect repairs
develop a pro-active approach to safety issues
undertake routine electrical and mechanical maintenance of components and systems in accordance with the relevant maintenance schedule
report any accidents, assaults or near miss occurrences in accordance with local reporting procedures
complete environmental examinations against detailed specifications, detailing any issues found
facilities manager
Trade
management
Management
Language
english
Responsibility
to manage the Plant and Equipment, M&E and Building Fabric works across Depots. Provide the required management, safety, and technical support
review, confirm and approve period invoices/payment submission for all suppliers of services to the Depots
manage Contractors to ensure they meet all SWR requirements under the five business pillars through standard contract management process
manage the Plant, Equipment, M&E interface with Network Rail, ensuring the correct split of responsibilities between organisations
ensure that planned and reactive work programs by Contractors are delivered as planned to ensure SWR maintains its legal compliance in all areas of responsibility
carry out QS and Audit process for Property on the Plant and Equipment Contracts, M&E Contract and ensure best value for money
ensure the depots Asset Management register is maintained to ISO 55000, work with wider SWR to manager overall Assets
deconfliction with projects, SWR and NR and other third parties to ensure best utilisation of the Contractor
contact centre manager
Working hours
full-time
Contract type
location: Overline House, Southampton
if temporary, length of contract: 12 months
closing Date: 23 April 2023
Responsibility
the role will be responsible for the development, review, and optimisation of all working processes within the CSC to ensure it is running at maximum efficiency and effectiveness delivering high levels of customer satisfaction throughout its hours of operation
ensure a proactive approach is adopted to Attendance Management, ensuring regular welfare contact is made with colleagues not at work. Utilising HR procedures and Occupational Health as required to meet the company attendance target
in partnership with HR ensure all policies and procedures are adhered to and manage where they are not
planner
Working hours
full-time | Permanent
Salary
salary
Responsibility
STP validation/ responses
strategic contingency planning and plans for possession overruns
STP planning
possession overrun plans on the day
STP weather mitigation plans
plan for short notice sickness affecting services e.g. Covid-19 alterations
VSTP planning process
creation of on the day contingency plans for disruption and Supporting the Control Team during times of disruption
Contract type
location: Basingstoke Campus
closing Date: 24 March 2023
customer service administrator
Working hours
part-time | Permanent
full-time | Permanent
Salary
salary
Requirements
being flexible with the day to day activities
you must be a good communicator
have good interpersonal skills and be able to demonstrate empathy with both internal and external customers while working in pressurised situations
confident use in modern technology
high level of customer focus, with a positive can do attitude
ability to work in a team
working Pattern
working an average of 16 hours per week over 4 days
Contract type
location: Overline House, Southampton
closing Date: 10 March 2023
customer service advisor
Working hours
full-time | Contract
Salary
salary
Requirements
being flexible with the day to day activities
you must be a good communicator
have good interpersonal skills and be able to demonstrate empathy with both internal and external customers while working in pressurised situations
confident use in modern technology
high level of customer focus, with a positive can do attitude