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Estimated salary
£ 3040
Median salary at SOUTH EAST TRUCK AND VAN
£ 1120Lowest salary
£ 2905The average salary
£ 4000Highest salary
Do you believe that workers at SOUTH EAST TRUCK AND VAN are paid fairly?
SOUTH EAST TRUCK AND VAN is looking for employees for positions:
service manager
service manager
customer service coordinator
finance business partner
warranty administrator
customer service advisor
sales advisor
sales administrator
hgv driver
financial controller
vehicle paint sprayer
Working hours
full-time | Permanent
Responsibility
providing technical advice/help to the Regional Dealer technical team concerning specific customer or product issues
reporting any product quality/performance concerns back to Volvo Bus through the appropriate channels
assisting in fault diagnosis, problem investigation, field trials, and service actions as required
highlighting and managing Customer VORs to maintain a high level of customer uptime
advising customers on Volvo Bus warranty and campaign/policy actions, managing warranty claims within agreed budget parameters
following up on Regional Dealer Campaign performance and ensuring appropriate customer reporting
recognising and developing customer business opportunities, and working with the Regional Dealer team to maximise these opportunities
liaising with the Regional Dealer team to ensure effective Bus Technician / Bus Key Technician training and coaching platform exists for effective customer support
Requirements
willingness to travel and stay away from home as and when the role requires
full and clean driving license
knowledge of the Bus and Coach Industry and a strong technical background
demonstrate knowledge of modern vehicle systems, electronics and diagnostics
HNC or equivalent qualification in engineering
proven problem-solving skills using a methodical and cost-effective approach
strong organisational skills, with the ability to handle numerous tasks simultaneously and prioritise issues