SOPHIA WEBSTER is looking for employees for positions:
manager
Responsibility
sophia Webster Brand Ambassador
motivating and driving the team to deliver boutique luxury Customer Service consistently
instigating opening and closing and handover process effectively with all members of the Sophia Webster team
resolving complaints in an efficient and positive manner, going above and beyond to ensure customer satisfaction
ensuring effective process in place for stock receipting and processing deliveries and returning stock back to SW Warehouse
managing weekly team rota
multi-Channel Approach: Liaising with Customers face-to-face as well as across WhatsApp and Sophia Webster Boutiques Instagram
gaining insightful customer feedback through effective interactions across all channels and sharing across the brand
store manager
Responsibility
sophia Webster Brand Ambassador
motivating and driving the team to deliver boutique luxury Customer Service consistently, celebrating success and giving constructive feedback when required
driving and maximising sales performance to achieve store targets and individual sales targets including KPIs
instigating opening and closing and handover process effectively with all members of the Sophia Webster team
resolving complaints in an efficient and positive manner, going above and beyond to ensure customer satisfaction
ensuring effective process in place for stock receipting and processing deliveries and returning stock back to SW Warehouse
gaining insightful customer feedback through effective interactions across all channels and sharing across the brand
completing Daily and weekly trade feedback for SWHQ team