SOLOCO Salary
St Albans
TIN: 09468374
SOLOCO Premium profile inactive Premium profile inactive
Earnings on positions in SOLOCO
SOLOCO is looking for employees for positions:
customer service officer
Working hours
- full-time
Responsibility
- customer, supplier and stakeholder management
- answering customer calls and correspondences
- data integrity and management including ownership, management and development of a number of key business data files
- resolving customer warranty claims in a timely and courteous manner so that the twin objectives of customer service and cost to the company are balanced
- scheduling and completion of regular monthly tasks on a range of different MS Excel spreadsheets to ensure that deadlines are met and accurate reports are then produced, checked, approved and passed to the Accounts team
Requirements
- A highly proficient MS Excel user with experience gained from extensive use of this software
- effective and collaborative team working
- confident and situationally-appropriate verbal and written communications
- customer service skills and experience
- data analysis and numeracy skills
- A minimum of 3 years operational, office-based business experience